I'm not really very good at this. I wasn't able to see how to post a welcome message but did find my way here. I tried to download your OTL program but got a warning from McAfee that it contained viruses? This is as far as I've gone this morning.
FBI moneypak virus removal
- Thread starter jmc112449
- Start date
Fiery
Level 1
- Jan 11, 2011
- 2,007
Hi and welcome to MalwareTips! 
I'm Fiery and I would gladly assist you in removing the malware on your computer.
Before we start:
<hr>
OTL is not a virus, it's a norton false positive. You can even find the tutorial for OTL here: http://www.geekstogo.com/forum/topic/277391-otl-tutorial-how-to-use-oldtimer-listit/
Download Farbar Recovery Scan Tool from the below link:
<ul><li>For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a USB/flash drive.</li>
<li>Plug the flashdrive into the infected PC.</li>
<li>Enter <>System Recovery Options</>.</li>
<>To enter System Recovery Options from the Advanced Boot Options:</>
<ul>
<li>Restart the computer.</li>
<li>As soon as the BIOS is loaded begin tapping the<> F8</> key until Advanced Boot Options appears.</li>
<li>Use the arrow keys to select the <>Repair your computer</> menu item.</li>
<li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
<li>Select the operating system you want to repair, and then click <>Next</>.</li>
<li>Select your user account an click <>Next</>.</li>
</ul>
<li>On the System Recovery Options menu you will get the following options:</span>
<pre>Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt</pre>
<ol>
<li>Select <>Command Prompt</></li>
<li>In the command window type in <>notepad</> and press <>Enter</>.</li>
<li>The notepad opens. Under File menu select <>Open</>.</li>
<li>Select "Computer" and find your flash drive letter and close the notepad.</li>
<li>In the command window type <><span style="color: #ff0000;">e</span>:\frst64</> and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
<li>The tool will start to run.</li>
<li>When the tool opens click <>Yes</> to disclaimer.</li>
<li>Press <>Scan</> button.</li>
<li><>FRST</> will let you know when the scan is complete and has written the <>FRST.txt</> to file, close the message.
<li>Type exit</li>
<li>Please copy and paste FRST.txt in your next reply</li></li>
</ol>
</ul>
I'm Fiery and I would gladly assist you in removing the malware on your computer.
Before we start:
- Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
- Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
- Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
- Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
- The absence of symptoms does not mean your PC is fully disinfected.
- If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
- Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.
<hr>
OTL is not a virus, it's a norton false positive. You can even find the tutorial for OTL here: http://www.geekstogo.com/forum/topic/277391-otl-tutorial-how-to-use-oldtimer-listit/
Download Farbar Recovery Scan Tool from the below link:
<ul><li>For 64 bit systems download <a title="External link" href="http://download.bleepingcomputer.com/farbar/FRST64.exe" rel="nofollow external"><>Farbar Recovery Scan Tool x64</></a> and save it to a USB/flash drive.</li>
<li>Plug the flashdrive into the infected PC.</li>
<li>Enter <>System Recovery Options</>.</li>
<>To enter System Recovery Options from the Advanced Boot Options:</>
<ul>
<li>Restart the computer.</li>
<li>As soon as the BIOS is loaded begin tapping the<> F8</> key until Advanced Boot Options appears.</li>
<li>Use the arrow keys to select the <>Repair your computer</> menu item.</li>
<li>Select <>US</> as the keyboard language settings, and then click <>Next</>.</li>
<li>Select the operating system you want to repair, and then click <>Next</>.</li>
<li>Select your user account an click <>Next</>.</li>
</ul>
<li>On the System Recovery Options menu you will get the following options:</span>
<pre>Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt</pre>
<ol>
<li>Select <>Command Prompt</></li>
<li>In the command window type in <>notepad</> and press <>Enter</>.</li>
<li>The notepad opens. Under File menu select <>Open</>.</li>
<li>Select "Computer" and find your flash drive letter and close the notepad.</li>
<li>In the command window type <><span style="color: #ff0000;">e</span>:\frst64</> and press <>Enter</>
<>Note:</><span style="color: #ff0000;"> Replace letter <>e</> with the drive letter of your flash drive.</span></li>
<li>The tool will start to run.</li>
<li>When the tool opens click <>Yes</> to disclaimer.</li>
<li>Press <>Scan</> button.</li>
<li><>FRST</> will let you know when the scan is complete and has written the <>FRST.txt</> to file, close the message.
<li>Type exit</li>
<li>Please copy and paste FRST.txt in your next reply</li></li>
</ol>
</ul>
Last edited by a moderator:
Hi Fiery,
Thank you for your response. I was looking through your site earlier, after I sent my message and found a set of instructions for removal:
1. I loaded rkill on a stick memory and got my infected computer in a safe mode with a DOS prompt. I was able to load it and run it.
2. I did the same with tdss killer.
3. I did the same with malwarebytes anti-malware and it ran for about 1.5 hours and found 2 infected files which I removed.
At this point everything seems to be working correctly. Is there anything else you would recommend?
Many thanks you and your site!
jmc112449
Thank you for your response. I was looking through your site earlier, after I sent my message and found a set of instructions for removal:
1. I loaded rkill on a stick memory and got my infected computer in a safe mode with a DOS prompt. I was able to load it and run it.
2. I did the same with tdss killer.
3. I did the same with malwarebytes anti-malware and it ran for about 1.5 hours and found 2 infected files which I removed.
At this point everything seems to be working correctly. Is there anything else you would recommend?
Many thanks you and your site!
jmc112449
Fiery
Level 1
- Jan 11, 2011
- 2,007
Good to hear
Yes, a few more steps to make sure you are clean.
Download Malwarebytes Anti-Rootkit from here to your Desktop
Run Eset NOD32 Online AntiVirus here
Note: You will need to use Internet Explorer for this scan.
Vista / 7 users: You will need to to right-click on the Internet Explorer icon and select Run as Administrator
Yes, a few more steps to make sure you are clean.
Download Malwarebytes Anti-Rootkit from here to your Desktop
- Unzip the contents to a folder on your Desktop.
- Open the folder where the contents were unzipped and run mbar.exe
- Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
- Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
- After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
- When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)
Run Eset NOD32 Online AntiVirus here
Note: You will need to use Internet Explorer for this scan.
Vista / 7 users: You will need to to right-click on the Internet Explorer icon and select Run as Administrator
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock.
- Make sure that the option "Remove found threats" is Un-checked, and the following Advance Settings are Checked
- Scan unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Click Scan
- Wait for the scan to finish
- When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
- Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic.
- The log can also be found in logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt
Fiery said:Good to hear
Yes, a few more steps to make sure you are clean.
Download Malwarebytes Anti-Rootkit from here to your Desktop
- Unzip the contents to a folder on your Desktop.
- Open the folder where the contents were unzipped and run mbar.exe
- Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
- Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
- After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
- When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)
Run Eset NOD32 Online AntiVirus here
Note: You will need to use Internet Explorer for this scan.
Vista / 7 users: You will need to to right-click on the Internet Explorer icon and select Run as Administrator
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock.
- Make sure that the option "Remove found threats" is Un-checked, and the following Advance Settings are Checked
- Scan unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Click Scan
- Wait for the scan to finish
- When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
- Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic.
- The log can also be found in logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt
Hi Fiery,
I ran the anti-rootkit program and it didn't find anything. I rebooted and ran it again with the same results. I've attached the files you requested. I'll finish the instructions tomorrow.
Again, I thank you for your help! jmc112449
I ran the anti-rootkit program and it didn't find anything. I rebooted and ran it again with the same results. I've attached the files you requested. I'll finish the instructions tomorrow.
Again, I thank you for your help! jmc112449
Hi Fiery,
I ran the ESET program. Interesting, the computer shut down after 20 minutes (7 threats were registered) and it came back on. It hase done this occassionally for 6 months or so. Anyway, I had to start the scan over and it finished. 7 threats were all it listed. Here are the files listed:
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\FrostWire 5\frostwire-installer.exe multiple threats
C:\Program Files (x86)\FrostWire 5\OCSetupHlp.dll Win32/OpenCandy application
C:\Program Files (x86)\Search Results Toolbar\Datamngr\DnsBHO.dll a variant of Win32/Toolbar.SearchSuite application
C:\Program Files (x86)\Search Results Toolbar\Datamngr\IEBHO.dll a variant of Win32/Toolbar.SearchSuite application
C:\Users\Cook's\AppData\Roaming\OpenCandy\59710EBA38E14EF49F2FEC7711690743\frostwire-5.5.5.windows.exe multiple threats
I'll wait to hear from you. jmc112449
I ran the ESET program. Interesting, the computer shut down after 20 minutes (7 threats were registered) and it came back on. It hase done this occassionally for 6 months or so. Anyway, I had to start the scan over and it finished. 7 threats were all it listed. Here are the files listed:
C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application
C:\Program Files (x86)\FrostWire 5\frostwire-installer.exe multiple threats
C:\Program Files (x86)\FrostWire 5\OCSetupHlp.dll Win32/OpenCandy application
C:\Program Files (x86)\Search Results Toolbar\Datamngr\DnsBHO.dll a variant of Win32/Toolbar.SearchSuite application
C:\Program Files (x86)\Search Results Toolbar\Datamngr\IEBHO.dll a variant of Win32/Toolbar.SearchSuite application
C:\Users\Cook's\AppData\Roaming\OpenCandy\59710EBA38E14EF49F2FEC7711690743\frostwire-5.5.5.windows.exe multiple threats
I'll wait to hear from you. jmc112449
Fiery
Level 1
- Jan 11, 2011
- 2,007
Hi,
Some of the items ESET found are OK, some are not.
Please download AdwCleaner by Xplode onto your desktop.
Download & SAVE to your Desktop RogueKiller or from here
Some of the items ESET found are OK, some are not.
Please download AdwCleaner by Xplode onto your desktop.
- Close all open programs and internet browsers.
- Double click on AdwCleaner.exe to run the tool(For Vista or Windows 7, right-click and select Run as Administrator to start)
- Click delete
- Please post the content of that logfile with your next reply.
- You can find the logfile at C:\AdwCleaner[S1].txt
Download & SAVE to your Desktop RogueKiller or from here
- Quit all programs that you may have started.
- Please disconnect any USB or external drives from the computer before you run this scan!
- For Vista or Windows 7, right-click and select Run as Administrator to start
- Wait until Prescan has finished, then click on "Scan" button
- Wait until the Status box shows "Scan Finished"
- Click delete and wait until it saids deleting finished
- Click on "Report" and copy/paste the content of the Notepad into your next reply.
- The log should be found in RKreport[1].txt on your Desktop
Exit/Close RogueKiller+
Hi Fiery,
Here is the c/p from RogueKiller and the AdwCleaner file is attached:
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Cook's [Admin rights]
Mode : Remove -- Date : 04/30/2013 20:30:38
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 5 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[SCREENSV][SUSP PATH] HKCU\[...]\Desktop (C:\Windows\PatekPhilippeSA_Ref5159.scr) [-] -> REPLACED (C:\Windows\system32\logon.scr)
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD6400AAKS-75A7B2 +++++
--- User ---
[MBR] 4dda1faf9d34fceb989851731d142956
[BSP] 1825616d7dd1dcb60ab68617f93f0906 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 595439 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[2]_D_04302013_02d2030.txt >>
RKreport[1]_S_04302013_02d2029.txt ; RKreport[2]_D_04302013_02d2030.txt
Thanks for your help! jmc112449
Here is the c/p from RogueKiller and the AdwCleaner file is attached:
RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Cook's [Admin rights]
Mode : Remove -- Date : 04/30/2013 20:30:38
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 5 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[SCREENSV][SUSP PATH] HKCU\[...]\Desktop (C:\Windows\PatekPhilippeSA_Ref5159.scr) [-] -> REPLACED (C:\Windows\system32\logon.scr)
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD6400AAKS-75A7B2 +++++
--- User ---
[MBR] 4dda1faf9d34fceb989851731d142956
[BSP] 1825616d7dd1dcb60ab68617f93f0906 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 595439 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[2]_D_04302013_02d2030.txt >>
RKreport[1]_S_04302013_02d2029.txt ; RKreport[2]_D_04302013_02d2030.txt
Thanks for your help! jmc112449
Fiery,
The PC seems just fine now, thanks to you. I really appreciate your help and efforts!
Sincerely,
jmc112449
The PC seems just fine now, thanks to you. I really appreciate your help and efforts!
Sincerely,
jmc112449
Fiery
Level 1
- Jan 11, 2011
- 2,007
Great!
If you are no longer experiencing any other issues, your PC is now clean!
Download OTL by Old Timer from here and save it to your Desktop.
Double click on OTL.exe to run it
Also, open adwCleaner and click Uninstall
Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.
For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link
Keep your system updated
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
I also recommend you to switch your antivirus program to a better one. Here are some suggestions:
In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.
Other steps that you may want to do to further protect your system/files:
Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.
Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.
Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.
Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.
Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.
Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask
If you are no longer experiencing any other issues, your PC is now clean!
Download OTL by Old Timer from here and save it to your Desktop.
Double click on OTL.exe to run it
- Click on the Cleanup button at the top.
- You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
- This will remove itself and other tools we may have used.
Also, open adwCleaner and click Uninstall
Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.
For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link
Keep your system updated
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
- Download and install Update Checker. It will notify you if any of your programs require an update.
- Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
- Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here
I also recommend you to switch your antivirus program to a better one. Here are some suggestions:
In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.
- Online Armor
- Comodo Firewall - If you are an advance user
- ZoneAlarm Free Firewall
- PC Tool Firewall Plus
Other steps that you may want to do to further protect your system/files:
- Sandboxie - "Quarantines" your browser so anything that you do in it will be isolated from your system.
- Backup important files regulary to an external hard-drive or USB
Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.
Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.
Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.
Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
- KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
- AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
- NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
- Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites
Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.
Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.
Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask
My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
Fiery said:Great!
If you are no longer experiencing any other issues, your PC is now clean!
Download OTL by Old Timer from here and save it to your Desktop.
Double click on OTL.exe to run it
- Click on the Cleanup button at the top.
- You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
- This will remove itself and other tools we may have used.
Also, open adwCleaner and click Uninstall
Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.
For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link
Keep your system updated
Keeping your programs (especially Adobe and Java products) updated is essential. Outdated programs make your PC more vulnerable to future malware threats. To help you:
- Download and install Update Checker. It will notify you if any of your programs require an update.
- Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
- Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here
I also recommend you to switch your antivirus program to a better one. Here are some suggestions:
In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.
- Online Armor
- Comodo Firewall - If you are an advance user
- ZoneAlarm Free Firewall
- PC Tool Firewall Plus
Other steps that you may want to do to further protect your system/files:
- Sandboxie - "Quarantines" your browser so anything that you do in it will be isolated from your system.
- Backup important files regulary to an external hard-drive or USB
Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.
Should you want to try a product but don't know how it performs, here is a list of current reviews to help you decide.
Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.
Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.
- KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
- AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
- NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
- Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites
Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.
Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.
Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask
My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.
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