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<blockquote data-quote="kuttus" data-source="post: 124452" data-attributes="member: 2676">STEP 1: Run a scan with Kaspersky Virus Removal Tool&lt;ol&gt;&lt;li&gt;Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility.&nbsp; &nbsp; &nbsp;&nbsp; &lt;&gt;&lt;a title=&quot;External link&quot; href=&quot;http://www.kaspersky.com/antivirus-removal-tool?form=1&quot; rel=&quot;nofollow&quot;&gt;KASPERSKY VIRUS REMOVAL TOOL&lt;/a&gt;&lt;/&gt; &lt;em&gt;(This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)&lt;/em&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Follow the onscreen prompts until it is installed&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Click the Options button (the &#039;Gear&#039; icon), then make sure only the following are ticked:&lt;ul&gt;&nbsp; &nbsp; &lt;li&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;System Memory&lt;/span&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;Hidden startup objects&lt;/span&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;Disk boot sectors&lt;/span&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;Local Disk (C: )&lt;/span&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;&lt;span style=&quot;color: #ff0000;&quot;&gt;Also any other drives (Removable that you may have)&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Then click on &lt;&gt;Actions&lt;/&gt; on the left hand side&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Click &lt;&gt;Select Action&lt;/&gt;, then make sure both &lt;&gt;Disinfect&lt;/&gt; and &lt;&gt;Delete if disinfection fails&lt;/&gt; are ticked&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Click on &lt;&gt;Automatic Scan&lt;/&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Now click the &lt;&gt;Start Scanning&lt;/&gt; button, to run the scan&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;After the scan is complete, click the reports button (&#039;Paper icon&#039;, next to the &#039;Gear&#039; icon) on the right hand side&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Click &lt;&gt;Detected threats&lt;/&gt; on the left&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Now click the &lt;&gt;Save&lt;/&gt; button, and save it as &lt;&gt;kaslog.txt&lt;/&gt; to your &lt;&gt;Desktop&lt;/&gt;&lt;/li&gt;&nbsp; &nbsp; &lt;li&gt;Please attach kaslog.txt in your next reply.&lt;/li&gt;&lt;/ol&gt;&lt;hr /&gt;</blockquote>

[QUOTE="kuttus, post: 124452, member: 2676"] [SIZE=4]STEP 1: Run a scan with Kaspersky Virus Removal Tool[/SIZE] <ol><li>Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility. <[b]><a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow">KASPERSKY VIRUS REMOVAL TOOL</a></[b]> (This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)</li> <li>Follow the onscreen prompts until it is installed</li> <li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked: <ul> <li>System Memory</li> <li>Hidden startup objects</li> <li>Disk boot sectors</li> <li>Local Disk (C: )</li> <li>Also any other drives (Removable that you may have)</li> </ul> </li> <li>Then click on <[b]>Actions</[b]> on the left hand side</li> <li>Click <[b]>Select Action</[b]>, then make sure both <[b]>Disinfect</[b]> and <[b]>Delete if disinfection fails</[b]> are ticked</li> <li>Click on <[b]>Automatic Scan</[b]></li> <li>Now click the <[b]>Start Scanning</[b]> button, to run the scan</li> <li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li> <li>Click <[b]>Detected threats</[b]> on the left</li> <li>Now click the <[b]>Save</[b]> button, and save it as <[b]>kaslog.txt</[b]> to your <[b]>Desktop</[b]></li> <li>Please attach kaslog.txt in your next reply.</li> </ol> <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]

Verification