findwide.com

[Nan Lyn]

I do not know what I am supposed to uncheck under the advanced settings. It did not come across. Instead, there is a box covering where the word or picture was at.

 

[Nan Lyn]

It says the image or video was deleted.

 

[kuttus]

No need to worry. Just press on Clean. Run it with Default Settings.

 

[Nan Lyn]

Ran the Ccleaner. It is still there when I go go to the control panel.

 

[kuttus]

How comfortable you are with Registry Editing?

Is it still showing in your browsers?

 

[Nan Lyn]

I have never done Registry Editing, but I am willing to try. I do not see it in my browsers, but when I do a search it shows up it four places.

 

[kuttus]

May I know the locations..

 

[Nan Lyn]

Sure. Did a search, then print screen and saved it into Paint. It is attached and titled, "search-findings".

 

[kuttus]

Try to remove it from COntrol Panel and if you are getting any error messages please update me....

 

[Nan Lyn]

Tried to remove from control panel again. No error message. It does nothing at all.

 

[kuttus]

Run CCleaner once again. Goto Tools --> Uninstall and Select findwide and select Delete.....

 

[Nan Lyn]

It is gone!!

 

[kuttus]

Cool...

How's everything working now?

 

[Nan Lyn]

Seems to be working great. Thank you so much for all of your help and patience.

 

[kuttus]

Nice to hear that...

In spite of the long wait time, you have been very co-operative with me.
I would like to appreciate you for your technical expertise. Without that we wouldn’t have fixed the issue so soon.



Double click on OTL to run it

• Click on the Cleanup button at the top.
• You will be asked to reboot the machine to finish the Cleanup process. Choose Yes
• This will remove itself and other tools we may have used.

---

Now that your PC is clean, I recommend you to create a new System Restore point then purge the old ones after.

For XP
How to create a Restore Point in XP
Delete all restore points except the most recent one

For Vista
Create a restore point
Delete all but the most recent restore point

For Windows 7
Create a restore point
Delete all but the most recent restore point - Click the Delete all but the most recent restore point link

---

Keep your system updated

• Keeping your programs (especially Adobe and Java products) updated is essential. Update Checker will notify you if any of your programs require an update.
• Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office product bugs and vulnerabilities.
• Please ensure you update your system regularly and have automatic updates on. You can learn how to turn Automatic Updates on here

---

I also recommend you to switch your antivirus program to a better one. Here are some suggestions:

• avast! 7 Home Edition - Don't use it with Online Armor
• Avira AntiVir Personal
• Microsoft Security Essentials

In addition to your antivirus, you need additional protection such as a firewall and behavioural blocker.

• Online Armor
• Comodo Firewall - If you are an advance user

Here are only a few suggestions that will improve your system security. Should you wish to allow us to make full recommendations and set your PC up with maximum security, please start a thread here. Our community of PC enthusiasts and experts will give you feedback and help you secure your system from future malware infections.

---

Internet Explorer may be the most popular browser but it's definitely not the most secure browser. Consider using other browsers with addition add-ons to safeguard your system while browsing the internet.

Firefox is a more secure, faster browser than Internet Explorer. Firefox contains less vulnerabilities, reducing the risk of drive-by downloads. In addition, you can add the following add-ons to increase security.

• KeyScramber - Encrypts your keystrokes to protect you against keyloggers that steals personal & banking information
• AdBlock - Disable/blocks advertisements on websites so you won't accidentally click on a malicious ad.
• NoScript - Disables Flash & Java contents to avoid exploits or drive-by attacks
• Web of Trust - Shows the website rating by other users and blocks dangerous and poor-rated sites

Google Chrome is another good browser that is faster and more secure than Internet Explorer by having a sandbox feature. Additionally, you can add the following add-on to Chrome to heighten security.

• AdBlock

---

Lastly, it is important to perform system maintenance on a regular basis. Here are a few tools and on-demand scanners that you should keep & use every 1-2 weeks to keep your system healthy.

• CCleaner
• Malwarebytes Anti-Malware
• Temp File Cleaner by OldTimer

Other than that, stay safe out there! If you have any other questions or concerns, feel free to ask

<hr />
What's next?

1. Bulild up your malware defenses by starting a new thread in Security Configuration Wizard forum.
2. Learn how to avoid malware by reading this article <a href="http://malwaretips.com/blogs/how-to-easily-avoid-pc-infections/">How to easily avoid malware</a>
3. Be an active member in the MalwareTips community!

My virus removal help is always free. Should you wish to show your appreciation via a donation, it will be much appreciated.​

 

[Nan Lyn]

Okay. Here goes. Was implementing the changes you recommended. I already use Firefox. When I downloaded Avira AntiVir Personal I was hi jacked by Nation Zoom. Now I have it and Optimizer Pro on my computer. Malawarebyte's Anti-Malware is out of date but will not let me remove from computer.

I was able to find all but one of the add-on, KeyScrambler.

Could not find the download for Online Armour, at least so far not one where the link was not broken.

Thank you again for any help.

I was at one time a computer program student until I was sidelined after a stroke and two brain surgeries. Now just work keep my kid going in school for now.

 

[kuttus]

Please go to COntrol Panel--> Programs and Features and remove them...

Else Run CCleaner once again. Goto Tools --> Uninstall

 

[Nan Lyn]

I ran CCleaner. Several times in fact. There is one file that does not remove.

I removed all the bad programs I was able using the Control Panel. But "nation zoom" does not show up in the control panel. Also, I am not able to remove all of the Malwarebytes program for some reason.

 

[kuttus]

Could you please send me a Screenshots of "nation zoom" ?

 

[Nan Lyn]

Yep. Attached is the screenshot. It is titled 'nz1130.jpg' It appears when I open mozilla and stays as the default home page no matter what I try to do.