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<blockquote data-quote="kuttus" data-source="post: 146501" data-attributes="member: 2676"><p><span style="font-size: 15px">STEP 1: Run the below OTL fix</span></p><p><ol><li>Start <<strong>>OTL.exe</<strong>></li></strong></strong></p><p><strong><strong> <li>Copy/paste the following text written <<strong>>inside of the code box</<strong>> into the <<strong>>Custom Scans/Fixes</<strong>> box located at the bottom of OTL</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[code]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>:OTL</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>PRC - [2013/11/30 10:12:43 | 000,143,488 | ---- | M] () -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.exe</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>MOD - [2013/10/29 14:08:06 | 002,869,720 | ---- | M] () -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.dll</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>SRV - [2013/11/30 10:12:43 | 000,143,488 | ---- | M] () [Auto | Running] -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.exe -- (70e6ca8c)</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {33BB0A4E-99AF-4226-BDF6-49120163DE86}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{087a7792-10bb-455d-bd55-427d589addf5}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=YNxdm008YYus&ptnrS=YNxdm008YYus&ptb=D456CC08-105B-415B-8E74-A211372A65FC&ind=2012070215&n=77edc147&psa=&st=sb&searchfor={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}: "URL" = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{5655CBDB-F2CF-4033-AEE7-FBD88101C152}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://www.ebay.com/sch/i.html?_nkw={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\..\SearchScopes,DefaultScope = {33BB0A4E-99AF-4226-BDF6-49120163DE86}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKLM\..\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}: "URL" = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..browser.search.defaultenginename: "nationzoom"</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..browser.search.selectedEngine: "nationzoom"</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..extensions.enabledAddons: toolbar_AVIRA-V7%40apn.ask.com:25.62074</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..extensions.enabledAddons: 509508ef-0b14-4616-a557-0d58601be33d%40c4a581e9-0ea6-46db-a185-58e021ee138c.com:0.93.103</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..extensions.enabledAddons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.6</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>FF - user.js - File not found</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 13:44:24 | 000,000,000 | ---D | M] (WOT) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 12:52:03 | 000,000,000 | ---D | M] ("Plus-HD-1.3") -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 12:52:03 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com\extensionData</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 11:30:28 | 001,046,333 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\toolbar_AVIRA-V7@apn.ask.com.xpi</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 13:36:00 | 000,534,885 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 13:35:05 | 000,915,554 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 11:30:27 | 000,002,547 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\searchplugins\ask-search.xml</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 12:46:33 | 000,000,975 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\searchplugins\conduit-search.xml</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/24 23:40:07 | 000,000,000 | ---D | M] (TrueSuite Website Logon) -- C:\Program Files (x86)\Mozilla Firefox\extensions\websitelogon@truesuite.com</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:12:22 | 000,000,570 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\nationzoom.xml</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.0.0.6_0\</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\debkinhcgejcbfgjiaalomcmkedjmiaa\1.0_0\</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhlmghjmomaoodfgjeikphfdljhpcpkl\1.25.103_0\crossrider</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhlmghjmomaoodfgjeikphfdljhpcpkl\1.25.103_0\</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji\1.3.2_0\</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3 - HKLM\..\Toolbar: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3 - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\Toolbar\WebBrowser: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>O3 - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 11:28:39 | 000,000,000 | ---D | C] -- C:\ProgramData\AskPartnerNetwork</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 11:28:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AskPartnerNetwork</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:32:07 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\SearchProtect</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:32:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SearchProtect</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:12:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MyPC Backup</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:12:53 | 000,000,000 | ---D | C] -- C:\Users\Nancy\Documents\Optimizer Pro</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:12:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Optimizer Pro</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/06 16:58:03 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[2013/11/30 10:12:31 | 000,001,062 | ---- | M] () -- C:\Users\Nancy\Desktop\Optimizer Pro.lnk</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>:commands</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[emptytemp]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[reboot]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>[/code]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><<strong>><span style="color: #FF0000">NOTICE:</span> This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</<strong>></li></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong> <li>Then click the <<strong>>Run Fix</<strong>> button at the top</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Let the program run unhindered, reboot when it is done</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Attach the new log produced by OTL (C:\_OTL)</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 146501, member: 2676"] [SIZE=4]STEP 1: Run the below OTL fix[/SIZE] <ol><li>Start <[b]>OTL.exe</[b]></li> <li>Copy/paste the following text written <[b]>inside of the code box</[b]> into the <[b]>Custom Scans/Fixes</[b]> box located at the bottom of OTL [code] :OTL PRC - [2013/11/30 10:12:43 | 000,143,488 | ---- | M] () -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.exe MOD - [2013/10/29 14:08:06 | 002,869,720 | ---- | M] () -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.dll SRV - [2013/11/30 10:12:43 | 000,143,488 | ---- | M] () [Auto | Running] -- c:\Program Files (x86)\Optimizer Pro\OptProCrash.exe -- (70e6ca8c) IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data] IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE:[b]64bit:[/b] - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {33BB0A4E-99AF-4226-BDF6-49120163DE86} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{087a7792-10bb-455d-bd55-427d589addf5}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=YNxdm008YYus&ptnrS=YNxdm008YYus&ptb=D456CC08-105B-415B-8E74-A211372A65FC&ind=2012070215&n=77edc147&psa=&st=sb&searchfor={searchTerms} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}: "URL" = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{5655CBDB-F2CF-4033-AEE7-FBD88101C152}: "URL" = http://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms} IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-30572-11896-2/4?mpre=http://www.ebay.com/sch/i.html?_nkw={searchTerms} IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = [binary data] IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Security Risk Page = about:SecurityRisk IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE - HKLM\..\SearchScopes,DefaultScope = {33BB0A4E-99AF-4226-BDF6-49120163DE86} IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC IE - HKLM\..\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}: "URL" = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.nationzoom.com/web/?type=ds&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903&q={searchTerms} IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.nationzoom.com/?type=hp&ts=1385827933&from=tugs&uid=SAMSUNGXMZMPA128HMFU-000H1_S0TENEAC232903 IE - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A} FF - prefs.js..browser.search.defaultenginename: "nationzoom" FF - prefs.js..browser.search.selectedEngine: "nationzoom" FF - prefs.js..extensions.enabledAddons: toolbar_AVIRA-V7%40apn.ask.com:25.62074 FF - prefs.js..extensions.enabledAddons: 509508ef-0b14-4616-a557-0d58601be33d%40c4a581e9-0ea6-46db-a185-58e021ee138c.com:0.93.103 FF - prefs.js..extensions.enabledAddons: %7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20131118 FF - prefs.js..extensions.enabledAddons: %7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.6 FF - user.js - File not found [2013/11/30 13:44:24 | 000,000,000 | ---D | M] (WOT) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7} [2013/11/30 12:52:03 | 000,000,000 | ---D | M] ("Plus-HD-1.3") -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com [2013/11/30 12:52:03 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\509508ef-0b14-4616-a557-0d58601be33d@c4a581e9-0ea6-46db-a185-58e021ee138c.com\extensionData [2013/11/30 11:30:28 | 001,046,333 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\toolbar_AVIRA-V7@apn.ask.com.xpi [2013/11/30 13:36:00 | 000,534,885 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi [2013/11/30 13:35:05 | 000,915,554 | ---- | M] () (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2013/11/30 11:30:27 | 000,002,547 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\searchplugins\ask-search.xml [2013/11/30 12:46:33 | 000,000,975 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\60pd4yb2.default-1385012177941\searchplugins\conduit-search.xml [2013/11/24 23:40:07 | 000,000,000 | ---D | M] (TrueSuite Website Logon) -- C:\Program Files (x86)\Mozilla Firefox\extensions\websitelogon@truesuite.com [2013/11/30 10:12:22 | 000,000,570 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\nationzoom.xml CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.0.0.6_0\ CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\debkinhcgejcbfgjiaalomcmkedjmiaa\1.0_0\ CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhlmghjmomaoodfgjeikphfdljhpcpkl\1.25.103_0\crossrider CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\hhlmghjmomaoodfgjeikphfdljhpcpkl\1.25.103_0\ CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\idhngdhcfkoamngbedgpaokgjbnpdiji\1.3.2_0\ CHR - Extension: No name found = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.5.0_0\ O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found. O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found. O3 - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\Toolbar\WebBrowser: (no name) - {1ED267F6-00F6-457A-90A2-9E212D3F0B0E} - No CLSID value found. O3 - HKU\S-1-5-21-2324637534-1169219344-757663493-1001\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found. [2013/11/30 11:28:39 | 000,000,000 | ---D | C] -- C:\ProgramData\AskPartnerNetwork [2013/11/30 11:28:39 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AskPartnerNetwork [2013/11/30 10:32:07 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\SearchProtect [2013/11/30 10:32:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SearchProtect [2013/11/30 10:12:56 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MyPC Backup [2013/11/30 10:12:53 | 000,000,000 | ---D | C] -- C:\Users\Nancy\Documents\Optimizer Pro [2013/11/30 10:12:28 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Optimizer Pro [2013/11/06 16:58:03 | 000,000,000 | ---D | C] -- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69 [2013/11/30 10:12:31 | 000,001,062 | ---- | M] () -- C:\Users\Nancy\Desktop\Optimizer Pro.lnk :commands [emptytemp] [reboot] [/code] <[b]>[color=#FF0000]NOTICE:[/color] This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</[b]></li> <li>Then click the <[b]>Run Fix</[b]> button at the top</li> <li>Let the program run unhindered, reboot when it is done</li> <li>Attach the new log produced by OTL (C:\_OTL)</li> </ol> <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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