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Windows Malware Removal Help & Support
Grayed-out Exclusions
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<blockquote data-quote="Johnsonbot" data-source="post: 830406" data-attributes="member: 81852"><p>Hey there everyone,</p><p></p><p>I was cleaning my computer today and I stumbled upon my exclusions list which had some suspicious grayed-out exclusions in it that I could not remove.</p><p></p><p>I tried to remove them from the registry but that did not work (see image).</p><p></p><p>I also installed Malwarebytes and scanned my computer and removed the threats but when I restarted my computer and went onto my exclusions list, the grayed-out files were still there.</p><p></p><p>The last possible option I can think of is to factory reset my pc but I have two concerns for that, one being it would take a long time to do and it would be annoying to do it and the second being the fear of the exclusions/malware coming back after I restore the old data back to my computer.</p><p></p><p>Please help me with this problem, I've been trying to fix it for days!!</p></blockquote><p></p>
[QUOTE="Johnsonbot, post: 830406, member: 81852"] Hey there everyone, I was cleaning my computer today and I stumbled upon my exclusions list which had some suspicious grayed-out exclusions in it that I could not remove. I tried to remove them from the registry but that did not work (see image). I also installed Malwarebytes and scanned my computer and removed the threats but when I restarted my computer and went onto my exclusions list, the grayed-out files were still there. The last possible option I can think of is to factory reset my pc but I have two concerns for that, one being it would take a long time to do and it would be annoying to do it and the second being the fear of the exclusions/malware coming back after I restore the old data back to my computer. Please help me with this problem, I've been trying to fix it for days!! [/QUOTE]
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