Have done so much and still cannot get rid of the adware!

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Hey, I’m ___ and from
North America
Age group
41 - 50
Last known PC infection
Fav. Web Browser
Google Chrome
Fav. Mobile OS
Android
Fav. Desktop OS
Windows
Fav. Antivirus
Avast

KimberlyO

New Member
Thread author
Mar 21, 2016
3
Every time I open a site, I am getting redirected to adware, malware, etc. I don't know whether it is being caused by Chrome, Windows 10, or what! I really need help getting my laptop back to being normal again!
 

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  • FRST.txt
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Tinytime23

Level 1
Verified
Mar 4, 2016
28
Im not as informed as most on this site; however I would tell you that it is possible to clean it up. You should go here: Zemana AntiMalware Premium - Block online threats before the infections take place. and download your free trial and scan with that. This should do a very good job of cleaning your computer. And I see you have Avast installed, I never really liked that antivirus solution even though it is a decent product and well respected. If you are looking for free products I would recommend using 360TS here: 360 Total Security: Free Antivirus Protection | Virus Scan & Removal for Windows, Mac and Android
 
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KimberlyO

New Member
Thread author
Mar 21, 2016
3
Im not as informed as most on this site; however I would tell you that it is possible to clean it up. You should go here: Zemana AntiMalware Premium - Block online threats before the infections take place. and download your free trial and scan with that. This should do a very good job of cleaning your computer. And I see you have Avast installed, I never really liked that antivirus solution even though it is a decent product and well respected. If you are looking for free products I would recommend using 360TS here: 360 Total Security: Free Antivirus Protection | Virus Scan & Removal for Windows, Mac and Android
Thank you but I am going to wait to hear from one of the experts here.
 
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kev216

Level 21
Verified
Honorary Member
Top Poster
Content Creator
Well-known
Aug 6, 2014
1,044
Welcome to MalwareTips!
This is unfortunately not the place to post your Farbar log files. Please create a new thread here and reupload them there. Then Twinheadedeagle, our malware expert will help you further. Succes!
 

frogboy

In memoriam 1961-2018
Verified
Top Poster
Well-known
Jun 9, 2013
6,720
Hello and welcome to MalwareTips. I hope you enjoy your time here in our forums. :)


This a good place to be. ;)

Please follow the above advice.
 

jamescv7

Level 85
Verified
Honorary Member
Mar 15, 2011
13,070
Hi and welcome to the community! :)

Our removal experts will help you out through the problem. ;)
 
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XavierGaming

Level 3
Verified
Oct 18, 2015
102
Hello and welcome to MT. I hope you enjoy your stay here. :D

As for your infection, do a backup and do a clean install. If the issue still persists, reset your router by finding the reset button.
After it is cleaned, you can use software that prevents adware such as Unchecky. :D
 
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