- Jan 24, 2011
- 9,378
Good call John,lets get a log from your system:jbmorgan said:Dear Jack,
OK, I ran it again. The log is attached. There was no "cure" option for that file, so I just had TDSKiller delete it. I hope that was OK.
--John
STEP 1 : Run a scan with Combofix
Please read and follow very carefully the below instructions
Download ComboFix from one of the following locations:
COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
<ul>
<li>Close any open browsers.</li>
<li><>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</> </em>performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</></li>
<li>Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
How to run the Combofix scan :
- Double click on ComboFix.exe & follow the prompts.
- If you are prompted to install Windows Recovery Console or update Combofix please allow this requests. - Accept the disclaimer and allow to update if it asks
- Combofix will now start scanning your computer.
- When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Additional notes:
<ol><li> DO NOT mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li>DO NOT "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li>IF after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>
<hr />
What's next?
Please post in your next reply:
1.Combofix log
2.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>
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