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Windows Malware Removal Help & Support
Have Total PC Defender malware infection and Safe Mode won't work
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<blockquote data-quote="jbmorgan" data-source="post: 83725" data-attributes="member: 3143"><p>Dear Jack,</p><p></p><p>I'm following your instructions, but a couple of things:</p><p></p><p>1. I stupidly deleted ComboFix before I saw this (just by dropping it in the trash can). Is there still something left of it that I should uninstall? The command prompt doesn't find it.</p><p></p><p>2. When I had OTL uninstall itself, it did delete some of the software that we used, but some remains behind - the Eset installer, HitmanPro and SecurityCheck. They're not bothering me, but is that normal? Is it OK to uninstall them, and how should I go about doing so?</p><p></p><p>3. When I was attempting to follow your Step 3, when I go to Control Panel and select System I don't see System Protection anywhere.</p></blockquote><p></p>
[QUOTE="jbmorgan, post: 83725, member: 3143"] Dear Jack, I'm following your instructions, but a couple of things: 1. I stupidly deleted ComboFix before I saw this (just by dropping it in the trash can). Is there still something left of it that I should uninstall? The command prompt doesn't find it. 2. When I had OTL uninstall itself, it did delete some of the software that we used, but some remains behind - the Eset installer, HitmanPro and SecurityCheck. They're not bothering me, but is that normal? Is it OK to uninstall them, and how should I go about doing so? 3. When I was attempting to follow your Step 3, when I go to Control Panel and select System I don't see System Protection anywhere. [/QUOTE]
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