Having problems with Positive Finds

[ctorn]

Hello,

I'm having problems with positive finds/gopropc/buzzdocads. They keep popping up in all browsers. I have:
-uninstalled all instancesof the above where I have found them and am now attempting to run the anti-rootkit from your instructions above but when I hit "scan" I get an error message that says "this version of mwark require you to exit the malwarebytes application completely."

I don't have anything else open or running as far as I can tell.

What do I do?

Zoek.exe v5.0.0.0 Updated 15-March-2015
Tool run by chris on Mon 03/16/2015 at 11:00:20.08.
Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\chris\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

3/16/2015 11:02:43 AM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\GoPcPro deleted successfully
C:\PROGRA~2\PC Checkup deleted successfully
C:\PROGRA~2\COMMON~1\Symantec Shared deleted successfully
C:\Program Files\Google deleted successfully
C:\PROGRA~3\Verizon deleted successfully
C:\Users\chris\AppData\Roaming\BRT deleted successfully
C:\Users\chris\AppData\Roaming\TP deleted successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\CrashDumps deleted successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== FireFox Fix ======================

ProfilePath: C:\Users\chris\AppData\Roaming\Mozilla\Firefox\Profiles\dlkk0lhr.default

user.js not found
---- Lines Dynamo Combo removed from prefs.js ----
user_pref("extensions.Dynamo Combo.aul", "1424973303942");
user_pref("extensions.Dynamo Combo.irl", true);
user_pref("extensions.Dynamo Combo.is", "isgiPub1US");
user_pref("extensions.Dynamo Combo.ug", "72B2B2EF-4A2B-4937-A7EC-E58AD41609B8");
---- FireFox user.js and prefs.js backups ----

prefs_20150316_1132_.backup

==== Batch Command(s) Run By Tool======================


==== Deleting Files \ Folders ======================

C:\PROGRA~2\GoPcPro not found
C:\PROGRA~2\PC Checkup not found
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WEATHE~1 deleted
C:\install.exe deleted
C:\windows\sysWoW64\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Browse and Search the Internet.lnk deleted
C:\PROGRA~3\Package Cache deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Toshiba Laptop Checkup deleted
C:\Users\chris\Downloads\MovieDVDRipperUltimate_CNET.exe deleted
C:\windows\SysNative\config\systemprofile\Searches deleted
C:\windows\SysNative\GroupPolicy\machine deleted
C:\windows\SysNative\GroupPolicy\gpt.ini deleted
C:\windows\Syswow64\sho415.tmp deleted
C:\windows\Syswow64\sho6622.tmp deleted

==== Firefox Extensions Registry ======================

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox\Extensions]
"wrc@avast.com"="C:\Program Files\AVAST Software\Avast\WebRep\FF" [01/27/2015 10:48 AM]

==== Firefox Extensions ======================

ProfilePath: C:\Users\chris\AppData\Roaming\Mozilla\Firefox\Profiles\dlkk0lhr.default
- Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF
- Fox To Phone - %ProfilePath%\extensions\sendtophone@martinezdelizarrondo.com.xpi

AppDir: C:\Program Files (x86)\Mozilla Firefox
- Default - %AppDir%\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

==== Firefox Plugins ======================

Profilepath: C:\Users\chris\AppData\Roaming\Mozilla\Firefox\Profiles\dlkk0lhr.default
C62322C77D1AAB77B1CF1130FCC3673A - C:\windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll - Shockwave Flash
98137411B9C632095F919E2CE70B288A - C:\Users\chris\AppData\Local\Google\Update\1.3.26.9\npGoogleUpdate3.dll - Google Update


==== Chromium Look ======================

HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
gomekmidlodglbbmalcneegieacbdmki - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx[01/05/2015 11:59 AM]

HKEY_CURRENT_USER\SOFTWARE\Google\Chrome\Extensions
apdfllckaahabafndbhieahigkjlhalf - C:\Users\chris\AppData\Local\Google\Drive\apdfllckaahabafndbhieahigkjlhalf_live.crx[03/30/2014 02:38 PM]
lmjegmlicamnimmfhcmpkclmigmmcbeh - No path found[]

Google Voice Search Hotword (Beta) - chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
Avast Online Security - chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki
Google Drive App Launcher - chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\lmjegmlicamnimmfhcmpkclmigmmcbeh

==== Chromium Fix ======================

C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.boostsaves.com_0.localstorage deleted successfully
C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.boostsaves.com_0.localstorage-journal deleted successfully
C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.boostsaves.com_0.localstorage deleted successfully
C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.boostsaves.com_0.localstorage-journal deleted successfully
C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.extcontent00.extcontent.com_0.localstorage deleted successfully
C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_static.extcontent00.extcontent.com_0.localstorage-journal deleted successfully

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Search Page"="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://www.google.com"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR"

==== Deleting Registry Keys ======================

HKEY_LOCAL_MACHINE\Software\wow6432node\Policies\Google deleted successfully

==== Empty IE Cache ======================

C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\chris\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\chris\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully

==== Empty FireFox Cache ======================

C:\Users\chris\AppData\Local\Mozilla\Firefox\Profiles\dlkk0lhr.default\Cache emptied successfully

==== Empty Chrome Cache ======================

C:\Users\chris\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=28 folders=11 21130234 bytes)

==== Empty Temp Folders ======================

C:\Users\chris\AppData\Local\Temp will be emptied at reboot
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\windows\Temp successfully emptied
C:\Users\chris\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Mon 03/16/2015 at 12:00:53.20 ======================

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[ctorn]

OK. Here are the FRST scans:

 

[TwinHeadedEagle]

Uninstall Buzzdock

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[ctorn]

This seems to have worked but I have one question:

Upon completing the final reboot of my PC (initiated by AdwCleaner) I opened Chrome in order to come back to this thread and post my logfiles as you requested.

As Chrome opened it notified me with this : "Drive Application Launcher (Google) says another program added an extension that may affect how Chrome operates. Remove extension?"

I ignored that alert in order to post my reply and my logfiles but should I remove the extension if I get that message again? Chrome seems to be working fine and I'm assuming the fix you just had me deployed is what made the change.

Thanks!

 

[TwinHeadedEagle]

Very good. PC should be fine now. Anything else I can help with?

 

[ctorn]

Just the one question about the Chrome extension pop-up I got (details are in the previous post).

Let me know your thought about that alert.
Thanks again!

 

[TwinHeadedEagle]

Does it happen again when you open Chrome?