Operating System
IOS
Current issues and symptoms
I cannot remove SearchMIne and MyCoupon extension from Google Chrome
Hi to everybody! I am totally new to forums and virus removal. Can anyone help with removing SearchMine and MyCoupon extension from GoogleChrome in my MacBook? Thank you so much!
 

Jack

Administrator
Verified
Staff member
Hello @Isabel Huizi Castillo

Let's see what's going on:

STEP 1: Let's check if there any malicious profiles installed on your Mac:

  1. From the Apple menu, select System Preferences.
  2. When the System Preferences window opens, search for the Profiles icon.
    If there isn’t a Profiles icon, you don’t have any profiles installed, which is normal and you can continue with the next steps.
  3. If there’s a Profile icon, click on it and select any suspicious profile that you want to remove, and then press the – (minus) button. Click Remove to remove the profile.

STEP 2: Run a scan with Malwarebytes

  1. Please download Malwarebytes for Mac Free Edition.
  2. Double-click Malwarebytes-Mac-4.x.x.x.pkg and follow the prompts to install the program.
  3. When your Malwarebytes installation completes, the program opens to the Welcome to Malwarebytes screen.
  4. Click on the Get started button.
  5. Click Scan to start a Threat Scan.
  6. When the scan is finished click Quarantine to remove the found threats.
  7. Reboot the computer if prompted to complete the removal process.

STEP 3: Reset Chrome policies

  1. Open a new Terminal window: Finder > Go > Utilities > Terminal
  2. Enter the following commands, pressing enter after each line:
    Code:
    defaults write com.google.Chrome HomepageIsNewTabPage -bool false
    defaults write com.google.Chrome NewTabPageLocation -string "https://www.google.com/"
    defaults write com.google.Chrome HomepageLocation -string "https://www.google.com/"
    defaults delete com.google.Chrome DefaultSearchProviderSearchURL
    defaults delete com.google.Chrome DefaultSearchProviderNewTabURL
    defaults delete com.google.Chrome DefaultSearchProviderName
    defaults delete com.google.Chrome ExtensionInstallSources
  3. Next, let's reset Chrome to its default settings
    1. On your computer, open Chrome.
    2. At the top right, click More (the 3 vertical dots) > Settings.
    3. At the bottom, click Advanced. Under "Reset Settings," click Restore settings to their original defaults > Reset Settings.

Let me know the results for each step.
 
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