Hello and welcome to Malware Tips!
I see you have a Norton issue. You don't have enough info for me to help, sorry
, but please post a thread in the "Security Software, Updates, Debates, and Questions" section accessible by clicking "Forums" and scrolling to that entry I just told you. Then find Norton below the title and post the thread there. If I sound like I'm treating you like a child, I apologize
I stumbled before too.