Help - Computer wont start

jariuslouie

New Member
Thread author
Jul 23, 2019
1
After installing and using hitman pro I proceeded to reboot my computer but my laptop wont work anymore.

5548F4E2-67AA-4CB9-8FD4-5B7B62DA5BCB.jpeg

Please help.5548F4E2-67AA-4CB9-8FD4-5B7B62DA5BCB.jpeg
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.
  • Now you should get a window like this where you need to click Troubleshoot.
Windows-10-2.jpg

  • In the next window, click Advanced options and select Command Prompt.
  • Now you should log in into your account and after that Command Promptwindow.
notepad.png
Access the notepad and identify your USB drive

In the Command Prompt please type in:
Code:
notepad
and press Enter.
  • When the notepad opens, go to File menu.
  • Select Open.
  • Go to Computer and search there for your USB drive letter.
  • Note down the letter and close the notepad.


FRST.gif
Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:
  • Type in e:\frst64.exe and press Enter.
    You need to replace e with the letter of your USB drive taken from notepad!
  • FRST will start to run. Give him a minute or so to load itself.
  • Click Yes to Disclaimer.
  • In the main console, please click Scan and wait.
  • When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.
 

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