help! how do I remove fff5ee.com

[mwmiller50]

how do I get rid of this virus please...

 

[argus]

Please download Farbar Recovery Scan Tool (

) by Farbar and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[mwmiller50]

thanks your reply. I ran the farbar tool and attached the TXT files. Computer is still running like crazy and infected...

 

[argus]

AV: Microsoft Security Essentials
AS: AVG AntiVirus Free Edition

Uninstall one.

 

[argus]

FRST.txt not complete.

 

[mwmiller50]

AV: Microsoft Security Essentials
AS: AVG AntiVirus Free Edition

Uninstall one.

Removed AVG

 

[mwmiller50]

FRST.txt not complete.

Re run it??

 

[argus]

I need FRST.txt again.

 

[argus]

Re run it??

Yup.

 

[mwmiller50]

thanks for your help. I re ran the reports. I removed AVG

 

[argus]

1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

CloseProcesses:
HKU\S-1-5-21-3168191090-516644799-384833230-1000\...\MountPoints2: {05beeaea-5e20-11e0-a708-bcaec590eba6} - F:\LaunchU3.exe -a
HKU\S-1-5-21-3168191090-516644799-384833230-1000\...\MountPoints2: {433ade68-2d81-11e1-97b3-bcaec590eba6} - F:\KODAK_Camera_Setup_App.exe
HKU\S-1-5-21-3168191090-516644799-384833230-1000\...\MountPoints2: {ea12d340-44f1-11e0-8ddf-806e6f6e6963} - E:\start.exe
HKU\S-1-5-21-3168191090-516644799-384833230-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!
HKU\S-1-5-21-3168191090-516644799-384833230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\MountPoints2: {05beeaea-5e20-11e0-a708-bcaec590eba6} - F:\LaunchU3.exe -a
HKU\S-1-5-21-3168191090-516644799-384833230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\MountPoints2: {433ade68-2d81-11e1-97b3-bcaec590eba6} - F:\KODAK_Camera_Setup_App.exe
HKU\S-1-5-21-3168191090-516644799-384833230-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\MountPoints2: {ea12d340-44f1-11e0-8ddf-806e6f6e6963} - E:\start.exe
SearchScopes: HKCU - {47320F37-41AF-416F-BA92-256988F28881} URL = http://websearch.ask.com/redirect?client=ie&tb=X-SD&o=13959&src=kw&q={searchTerms}&locale=&apn_ptnrs=^SV&apn_dtid=^YYYYYY^YY^US&apn_uid=00121d4d-f9a2-493b-b057-4643a431f6ae&apn_sauid=92F919B0-C140-4E80-8640-335FECA861A6
SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://mysearch.avg.com/search?cid={85ABB8C8-6AF2-4CCB-824B-7A78332D536A}&mid=f2d32c56a46347d29c756de783740255-a27d5c9733e42554aa1ddf52b64f5b6124c6fce8&lang=en&ds=AVG&coid=avgtbavg&cmpid=&pr=fr&d=2014-01-29 19:12:45&v=17.3.1.91&pid=safeguard&sg=&sap=dsp&q={searchTerms}
EmptyTemp:
CMD: bitsadmin /reset /allusers

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.

 

[mwmiller50]

ok....seems ok. How can I confirm that I am clean??

Thanks!

 

[argus]

• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[mwmiller50]

ok.....thanks. Attached is the report.

ok.......how did I get myself into this mess? What anti-virus software should I be using? AVG didn't help me on this one

Mike

 

[argus]

Oh no one antivirus is 100% safe.