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Windows Malware Removal Help & Support
Help me get rid of 'GetPrivate' VERY URGENT
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 452533" data-attributes="member: 6533"><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="http://www.malwarebytes.org/products/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam and select <strong>update</strong>.</li> <li data-xf-list-type="ul">Once updated, click the <strong>Settings</strong> tab, in the left panel choose <strong>Detection & Protection</strong> and tick <strong>Scan for rootkits</strong>.</li> <li data-xf-list-type="ul">In the same tab, under <strong>PUP</strong> and <strong>PUM detections</strong> make sure it is set to <strong>Treat detections as malware</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Start Scan</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Apply Actions</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>History</strong> tab.</li> <li data-xf-list-type="ul">Click <strong>Application Logs</strong> and double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Fix with AdwCleaner</span></u></strong></p><p></p><p>Please download <a href="http://www.bleepingcomputer.com/download/adwcleaner/" target="_blank"><strong>AdwCleaner</strong></a> by Xplode and save the file to your <strong>Desktop</strong>.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">Accept the <strong>Terms of use</strong>.</li> <li data-xf-list-type="ul">Wait until the database is updated.</li> <li data-xf-list-type="ul">Click <strong>Scan</strong>.</li> <li data-xf-list-type="ul">When finished, please click <strong>Cleaning</strong>.</li> <li data-xf-list-type="ul">Your PC should reboot now.</li> <li data-xf-list-type="ul">After reboot, logfile will be opened. Copy its content into your next reply.</li> </ul><p></p><p><strong><u><span style="font-size: 12px"><span style="color: #ff0000">Note</span><span style="color: #000000">:</span></span></u></strong><span style="font-size: 12px"> Reports will be saved in your system partition, usually at </span><strong><span style="font-size: 15px">C:\Adwcleaner</span></strong></p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 452533, member: 6533"] [IMG]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/IMG] [B] [U][COLOR=blue]Scan with Malwarebytes' Anti-Malware[/COLOR][/U][/B] Please download [URL='http://www.malwarebytes.org/products/'][COLOR=#ff0000][B]Malwarebytes Anti-Malware[/B][/COLOR][/URL] and save it to your desktop. [LIST] [*]Install the progam and select [B]update[/B]. [*]Once updated, click the [B]Settings[/B] tab, in the left panel choose [B]Detection & Protection[/B] and tick [B]Scan for rootkits[/B]. [*]In the same tab, under [b]PUP[/b] and [b]PUM detections[/b] make sure it is set to [b]Treat detections as malware[/b]. [*]Click the [B]Scan[/B] tab, choose [B]Threat Scan[/B] is checked and click [B]Start Scan[/B]. [*]If threats are detected, click the [B]Apply Actions[/B] button. You will now be prompted to reboot. Click [B]Yes[/B]. [*]Upon completion of the scan (or after the reboot), click the [B]History[/B] tab. [*]Click [B]Application Logs[/B] and double-click the [B]Scan Log[/B]. [*]At the bottom click [B]Export[/B] and choose [B]Text file[/B]. [/LIST] Save the file to your desktop and include its content in your next reply. [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] [B] [U][COLOR=blue]Fix with AdwCleaner[/COLOR][/U][/B] Please download [URL=http://www.bleepingcomputer.com/download/adwcleaner/][B]AdwCleaner[/B][/URL] by Xplode and save the file to your [b]Desktop[/b]. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/adwcleaner/adwcleaner_new.png[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG] [B] Run as Administrator[/B] to start the tool. [*]Accept the [B]Terms of use[/B]. [*]Wait until the database is updated. [*]Click [B]Scan[/B]. [*]When finished, please click [B]Cleaning[/B]. [*]Your PC should reboot now. [*]After reboot, logfile will be opened. Copy its content into your next reply.[/LIST] [B][U][SIZE=3][COLOR=#ff0000]Note[/COLOR][COLOR=#000000]:[/COLOR][/SIZE][/U][/B][SIZE=3] Reports will be saved in your system partition, usually at [/SIZE][B][SIZE=4]C:\Adwcleaner[/SIZE][/B] [/QUOTE]
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