Solved Help, need to get rid of Cool Ad Coupons, every click on Chrome starts up a barrage!

[MommaSanSan]

I don't see where to upload the reports generated by the scans...I'll try the Adware scan next what do I do with the results?

Thanks, I am a complete knucklehead, and don't have a clue how to solve this!

 

[argus]

Helllo,

Before we begin, please note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The logs can take some time to research, so please be patient with me.
• Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
• Instructions that I give are for your system only!
• Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
• Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
• Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[MommaSanSan]

where do i attach the frst.txt?

 

[argus]

FRST.txt and Addition.txt

or Copy/Paste

 

[MommaSanSan]

duh, thanks! I'll run the other scan next !

 

[argus]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[MommaSanSan]

I feel so dumb, do i need to download the Farbar recovery tool, I don't see that

icon you said I need to click

 

[MommaSanSan]

I have two of these farbar tools on my desktop, do i need 32 or 64 bit?

 

[argus]

Windows 7 Home Premium Service Pack 1 (X64)
Your system

 

[MommaSanSan]

ok, I rebooted after starting the x64 version, and as soon as I turned on chrome, I saw my click being redirected again to this mal ad ware. I went in incognito, and I am able to go back to these threads. Here is the fix txt that you requested.

 

[MommaSanSan]

Cool Sale Coupon appears when I am not incognito, as a little green icon, but any clicks cause a barrage of ads...was the fix log helpful to see what is going on?

 

[argus]

OK,

Chrome:
=======
CHR dev: Chrome dev build detected! <======= ATTENTION

Chrome installation is altered by malware. Reinstall is needed.

Uninstall Chrome

Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.


Download new Chrome
https://www.google.com/intl/en/chrome/browser/desktop/

 

[MommaSanSan]

Ok, is there anything I can do to prevent this from happening again? Several weeks ago I downloaded Picasa, and I think this crap hopped onboard. Does this mean I can't use Picasa? Is there any way to protect against Chrome hijackers?

 

[argus]

No, Picasa is not a problem.

 

[MommaSanSan]

Hallelujah, my computer is healed! I would be happy to buy you a beer...thanks so much!!!!!!!
Any parting advice, what can I do to avoid this in the future, and why doesn't my Windows virus protection protect me???

 

[MommaSanSan]

Paypal is sending you a gift...

 

[argus]

These things happen
Install Adblock
https://adblockplus.org/



Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[argus]

Thank you so much.