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Windows Malware Removal Help & Support
Help please ! fff5ee.com and dllhost.exe COM surrogate removal/fix needed
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<blockquote data-quote="yahooguy77" data-source="post: 291687" data-attributes="member: 30132"><p>Hi there,</p><p></p><p>I followed the instruction as you suggested and saved the fixlist.txt on my desktop. I ran the FRST64 and press the Fix button. Attached is the Fixlog.txt. I started this process around 9am in the morning and left my laptop running. When I came back home and checked 4 hours later (around 1pm) my PC was automatically restarted. It prompted me to run FRST64 again and as soon as I selected yes it said the process completed and generated the fixlog.txt file.</p><p></p><p>I started the task manager and it still showed COM SURROGATE running under processes. While typing this email I checked a couple of times again and it showed the COM SURROGATE process once but it doesn't appear anymore. Also, my Malwarebytes doesn't show the fff5ee.com and dllhost.exe popup messages anymore.</p><p></p><p>How do I know if this has been successfully removed from my system as I saw the COM SURROGATE running under the processes a couple of times even though FRST64 said that the process was completed? I have looked 3 more times now and it doesn't appear.</p><p></p><p>Many thanks for your help and look forward to your response.</p></blockquote><p></p>
[QUOTE="yahooguy77, post: 291687, member: 30132"] Hi there, I followed the instruction as you suggested and saved the fixlist.txt on my desktop. I ran the FRST64 and press the Fix button. Attached is the Fixlog.txt. I started this process around 9am in the morning and left my laptop running. When I came back home and checked 4 hours later (around 1pm) my PC was automatically restarted. It prompted me to run FRST64 again and as soon as I selected yes it said the process completed and generated the fixlog.txt file. I started the task manager and it still showed COM SURROGATE running under processes. While typing this email I checked a couple of times again and it showed the COM SURROGATE process once but it doesn't appear anymore. Also, my Malwarebytes doesn't show the fff5ee.com and dllhost.exe popup messages anymore. How do I know if this has been successfully removed from my system as I saw the COM SURROGATE running under the processes a couple of times even though FRST64 said that the process was completed? I have looked 3 more times now and it doesn't appear. Many thanks for your help and look forward to your response. [/QUOTE]
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