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<blockquote data-quote="Faxx" data-source="post: 1102547" data-attributes="member: 65787"><p>If you already contacted ZA, received the specific uninstall tool for NextGen, run it multiple times and still you have issue of folders/files that cannot be removed or permission issues then the only solution that works is to reinstall the OS (preserving your data but removing all installed software). I had a similar issue of permission and the only way to fix it was to clean install the system (which also allowed me to reinstall ZA that could not anymore been installed). Sorry.</p><p></p><p>In my case I was playing way too much between Harmony and ZA and things got wrong in one of the installing/uninstall processes... finally I settled down with ZA (Harmony requires excessive baby sitting for my taste) but then it was too late. ZA does not play well with issues within the windows registry.</p></blockquote><p></p>
[QUOTE="Faxx, post: 1102547, member: 65787"] If you already contacted ZA, received the specific uninstall tool for NextGen, run it multiple times and still you have issue of folders/files that cannot be removed or permission issues then the only solution that works is to reinstall the OS (preserving your data but removing all installed software). I had a similar issue of permission and the only way to fix it was to clean install the system (which also allowed me to reinstall ZA that could not anymore been installed). Sorry. In my case I was playing way too much between Harmony and ZA and things got wrong in one of the installing/uninstall processes... finally I settled down with ZA (Harmony requires excessive baby sitting for my taste) but then it was too late. ZA does not play well with issues within the windows registry. [/QUOTE]
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