Solved help with a redirecting virus

GuillaumeDe

New Member
Thread author
Jun 16, 2014
1
Hi, i have the same problem as Frida, and since i saw it worked i tried to run the Fixlist directly which was quite a dumb idea since neither of us have the same programs installed and so the fix didn't work so i was wondering could you take a look at my addition and FRST and tell me what programs do i need to uninstall.
 

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TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hi,

Before we begin, I want you to have this in mind:
  • At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
  • Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
  • Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
  • Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  • All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
  • If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
  • I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
  • Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  • Please attach all report using
    fjqb1h.png
    button below. Doing this, you make it easier for me to analyze and fix your problem.



WARNING: I noticed you have more than one antivirus installed.

Never install more than one Antivirus! Rather than giving you extra protection, it will decrease the reliability of it seriously! The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time. Also because more than one Antivirus installed are not compatible with each other, it can cause system performance problems and a serious system slowdown.

Please uninstall either Avira or Microsoft.



***** NEXT *****



First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled):
- Java 7 Update 9
- IB Updater Service
- Mobogenie
- safe save
- SafeSaver
- Search Assistant WebSearch 1.74
- Search Protect
- Search.us.com
- Update for Codec Pack
- WebSparkle
- WinZipper

Latest versions of Java here --> http://www.java.com/en/



***** NEXT *****




Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Post logfile will also be saved in the C:\AdwCleaner folder.
 

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