Troubleshoot Help With New ProtonVPN Plus Wanted.

FireHammer

Level 9
Aug 27, 2020
439
List of current issues
Cant Update?
Steps taken, but have been unsuccessful?
Tried to kill both Adguard & Voodoo-Shield, but still, nothing happens.
I have a problem with the new version of ProtonVPN Plus 1.18.5: I can't update to the new version, it has never happened to me before with any program, it starts as it should but then suddenly the information disappears from my screen, and when I check ProtonVPN is not updated.
My Windows version is 10.0.19042.906 64 bit. Any help would be greatly appreciated. :confused: :unsure:
 

Freud2004

Level 7
Jun 26, 2020
343
I have a problem with the new version of ProtonVPN Plus 1.18.5: I can't update to the new version, it has never happened to me before with any program, it starts as it should but then suddenly the information disappears from my screen, and when I check ProtonVPN is not updated.
My Windows version is 10.0.19042.906 64 bit. Any help would be greatly appreciated. :confused: :unsure:

Why not uninstall and install the new version? And then activated the new version.
 
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Freud2004

Level 7
Jun 26, 2020
343
Uninstall the VPN in first place, Go to explorer, unlock hidden folders, navigate to users "your", appdata, local, if you see any folder from Proton, delete.


1617460886780.png
 
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