HEUR Virus infection

[alonso89]

needed laptop restored to factory and came up with heur virus alert on scan. removed once and it came back after restarting the computer. then 10 more malwares came out in scan svchost.exe and mcourier exe came up infected also.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[alonso89]

thank you for the quick reply!

it rebooted and svchost still kept attacking.

these are the what I wrote down from what I found was infected

C:\Users\JXX8T9\AppData\Local\Temp\3582-490\
HControl.exe ATKOSD.exe KBFiltr.exe WDC.exe wcourier.exe CLMLSvc.exe

C:\PROGRA~2\ASUS\WIRELE~1\wcourier.exe
C:\USERS\JXX8T9\AppData\Local\Temp\3582-490\ATKOSD.exe
C:\Windows\svchost.com
C:\USERS\JXX8T9\AppData\Local\Temp\3582-490\CLMLSvc.exe
C:\PROGRA~2\Dropbox\Client\Dropbox.exe\systemstartup

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[alonso89]

Thank you

 

[alonso89]

the neshta/heur virus continues to infect my programs after every scan. nothing at all seems to work

 

[TwinHeadedEagle]

This is a file infector virus and you'll need to reinstall your system to completely get rid of it.