Hey there!

nicklee123 · May 21, 2013

If My norton already expired?

http://i1309.photobucket.com/albums/s622/Ethanx123/Untitled_zps1ea21939.png

kuttus · May 22, 2013

If it is already Expired please remove it........

nicklee123 · May 22, 2013

Hey bro , Doesn't working? =.=

kuttus · May 22, 2013

You can use Norton removal tool to remove it....
Download it from here.

nicklee123 · May 22, 2013

Doesn't working too? =.=

kuttus · May 22, 2013

What exactly happening when you try to remove it?

nicklee123 · May 22, 2013

Control panel and remove the norton only.Then when I click on JRT , It just pop out a sec for the comment. Then gone.

kuttus · May 23, 2013

Please try it from Safe mode........

nicklee123 · May 23, 2013

Then try it from safe mode and open JRT?

kuttus · May 24, 2013

Exactly.....

nicklee123 · May 25, 2013

Then open JRT? what should i do now?

kuttus · May 25, 2013

Remove the Norton from Safe mode........ After that you can run JRT......

nicklee123 · May 26, 2013

after open jrt?

kuttus · May 26, 2013

STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here

Turn off your antivirus software now to avoid potential conflicts
Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
The tool will open and start scanning your system
Please be patient as this can take a while to complete depending on your system's specifications
On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
Post the contents of JRT.txt into your next reply