I am having an issue with HitmanPro/Kickstart with a Dept. of Justice ransomware. Tried HitmanPro/Kickstart, but it will not detect the malware. Have contacted SurfRight, and they suggested that I review your removal tips...
I am using Windows 7 Ultimate(32-bit), with a RAID 1 (mirror) setup; IE 9; Trend Micro Titanium did not detect or remove. Their techs could not assist successfully as I could not network. System shows DOJ screen at every turn. System Restore unsuccessful
I am unable to use Safe Mode with Command Prompt or with Networking, so I tried the Kaspersky Rerscue Disk as suggested on the site. I have downloaded and burned 3 separate disks with the same results... Once it boots up and Kaspersky initiates, I get a message that the data files (virus/malware/etc.) are corrupted (not out of date, as is shown in your instructiuons). I try to update them so it can scan my system, but the update fails at about 30% complete, and retries fail immediately. Therefore no scan can take place. What can I do?
I am using Windows 7 Ultimate(32-bit), with a RAID 1 (mirror) setup; IE 9; Trend Micro Titanium did not detect or remove. Their techs could not assist successfully as I could not network. System shows DOJ screen at every turn. System Restore unsuccessful
I am unable to use Safe Mode with Command Prompt or with Networking, so I tried the Kaspersky Rerscue Disk as suggested on the site. I have downloaded and burned 3 separate disks with the same results... Once it boots up and Kaspersky initiates, I get a message that the data files (virus/malware/etc.) are corrupted (not out of date, as is shown in your instructiuons). I try to update them so it can scan my system, but the update fails at about 30% complete, and retries fail immediately. Therefore no scan can take place. What can I do?
