Troubleshoot High CPU when connected to Internet

[Daisy1234]

Hi ! I have an ASUS X541S and when I active the Wifi, the CPU and all others ( memory, disk but particularly) the CPU are around 100%. When I turn off the Wifi it's about 30%. My laptop is really slow and it also starts slowly even to put my password account. I noticed that it appears when I updated my computer to Windows 10 1909 but I can't go back to an older version.
Can someone help me, please ?

 

[ahmed 12]

Hello, try to boot windows in safe mode with network and see if the CPU usage still goes high.

How to Start Windows 10 in Safe Mode with Networking

When it comes to diagnosing and fixing problems in Windows, a very useful feature is a Windows mode called Safe Mode with Networking. Safe Mode with Networking is a special mode that you can boot Windows into that loads a very minimal set of drivers, Windows services, and does not load any...

www.bleepingcomputer.com

 

[shmu26]

Hi ! I have an ASUS X541S and when I active the Wifi, the CPU and all others ( memory, disk but particularly) the CPU are around 100%. When I turn off the Wifi it's about 30%. My laptop is really slow and it also starts slowly even to put my password account. I noticed that it appears when I updated my computer to Windows 10 1909 but I can't go back to an older version.
Can someone help me, please ?

Sometimes this is caused by a Windows update, in which case you just have to be patient and let the update download and install, or reschedule it for another time.
It is also possible that you have a weak processor and/or a lot of startup programs, so you get slowness for the first few minutes after startup. It is normal to see a CPU spike when opening heavy webpages such as Gmail.

 

[Daisy1234]

Hello, try to boot windows in safe mode with network and see if the CPU usage still goes high.

How to Start Windows 10 in Safe Mode with Networking

When it comes to diagnosing and fixing problems in Windows, a very useful feature is a Windows mode called Safe Mode with Networking. Safe Mode with Networking is a special mode that you can boot Windows into that loads a very minimal set of drivers, Windows services, and does not load any...

www.bleepingcomputer.com

 

[Daisy1234]

did it and when I activated the WIFI, the CPU was at 100% because of WMI Provider that was at 80%. When I opened Chrome, WMI disappearead and Chrome was now at 70%

 

[Daisy1234]

Sometimes this is caused by a Windows update, in which case you just have to be patient and let the update download and install, or reschedule it for another time.
It is also possible that you have a weak processor and/or a lot of startup programs, so you get slowness for the first few minutes after startup. It is normal to see a CPU spike when opening heavy webpages such as Gmail.

Which update exactly cause in Windows update, no update is available.

 

[Daisy1234]

I waited some minutes in the safe mode and I noticed that when I was in the task manager with Chrome opened, the CPU was about 30% but when I came back to Chrome and reduce the window of task manager, it reached 100%. So maybe the problems are Chrome and the WIFI.

 

[dinosaur07]

Try to connect the internet not through wifi. If the problem persists your PC might be used for crypto mining. Check this possibility also.

 

[Daisy1234]

Dinosaur 07, I tried what you suggested but the problem persists.

 

[ahmed 12]

I waited some minutes in the safe mode and I noticed that when I was in the task manager with Chrome opened, the CPU was about 30% but when I came back to Chrome and reduce the window of task manager, it reached 100%. So maybe the problems are Chrome and the WIFI.

you may remove chrome and reinstall it or try Microsoft edge to confirm that the problem with chrome. for the WIFI try use Ethernet if this fixed the issue and worked fine using Ethernet cable this might a problem with WIFI driver also you can run this command in CMD "sfc/scannow" without quotes this will scan system for any corruption in system files.

 

[shmu26]

Which update exactly cause in Windows update, no update is available.

Windows updates usually take place silently in the background, it is hard to know when they are even happening. It doesn't really matter which update it is, because most of them are a major strain on system resources.
I am not sure this is your problem, I was just mentioning it as a possibility.

 

[Daisy1234]

Windows updates usually take place silently in the background, it is hard to know when they are even happening. It doesn't really matter which update it is, because most of them are a major strain on system resources.
I am not sure this is your problem, I was just mentioning it as a possibility.

Ok thank you for your help

 

[plat]

If all else fails, maybe you could consider opening a support request. Even if it's not malicious, sometimes a FRST script can restore a corrupted process or remove bad entries in the registry.

Windows Malware Removal Help & Support

Get help removing adware, malware, spyware, ransomware, trojans, and viruses from Windows PCs. Follow the instructions in the pinned topics first. For security purposes, only authorized members may respond to requests for assistance.

malwaretips.com

 

[TairikuOkami]

I had this problem once, thus the reason I started to disable services/tasks like:

schtasks /Change /TN "Microsoft\Windows\NlaSvc\WiFiTask" /Disable
schtasks /Change /TN "Microsoft\Windows\NetTrace\GatherNetworkInfo" /Disable
schtasks /Change /TN "Microsoft\Windows\WwanSvc\NotificationTask" /Disable

when I activated the WIFI, the CPU was at 100% because of WMI Provider that was at 80%.

Fix: WMI Provider Host (WmiPrvSE.exe) High CPU Usage On Windows 10

WMI Provider Host (WmiPrvSE) is a Windows Host Management Process used by developers for monitoring purposes. https://www.youtube.com/watch?v=-qLSXWqtKjs

appuals.com

 

[oldschool]

If all else fails, maybe you could consider opening a support request.

Windows Malware Removal Help & Support

Get help removing adware, malware, spyware, ransomware, trojans, and viruses from Windows PCs. Follow the instructions in the pinned topics first. For security purposes, only authorized members may respond to requests for assistance.

malwaretips.com

@Daisy1234 this is your best bet since you appear to need more help.