HitmanPro and Rollback RX Incompatibility

[RmG152]

Few days ago HitmanPro (not ALERT), found a Bootkit on my computer, after few test, I found the issue, Hitman detect Rollback RX Home as bootkit.

Good day,

Thank you for contacting us.

Indeed, HitmanPro and Rollback RX don't work on the same computer together.
I am sorry to inform you that you need to choose between the two programs.

Best regards,

L***
HitmanPro Support

 

[hjlbx]

Few days ago HitmanPro, found a Bootkit on my computer, after few test, I found the issue, Hitman detect Rollback RX Home as bootkit.

This might not be true of all systems; might be system specific.

@Umbra is able to run Rollback RX and HMP.A on W10 together.

 

[Ink]

If Rollback RX Home is your primary rollback/restore solution, HitmanPro could be replaced with one of many second-opinion scanners.

To be clear, are you referring to HitmanPro (scanner) or HitmanPro.Alert ?

 

[Deleted member 178]

HMP used to detect Rx as a bootkit, this FP seems to be removed now

 

[RmG152]

To be clear, are you referring to HitmanPro (scanner) or HitmanPro.Alert ?

HitmanPro (Scanner), added to main.

This might not be true of all systems; might be system specific.

@Umbra is able to run Rollback RX and HMP.A on W10 together.

HMP, not HMP.A

I test in 3 machines (w10x64, w8.1x64, w7x64) and 3 virtual machines (w10 x32/64), with the same results.

 

[Deleted member 178]

Weird i dont have HMP detect RX at all

Note: HMP premium is packaged with HMPA premium

 

[RmG152]

Weird i dont have HMP detect RX at all

Note: HMP premium is packaged with HMPA premium

Do you have more than 1 snapshot?

 

[Deleted member 178]

Yes of course.

 

[RmG152]

thats strange, tested on 6 windows installations with the same result. And support know the incompatibility (quotet response in main post).

 

[soccer97]

RollbackRX Professional 10.3 and HitmanPro 3.0.59 build 209 (ran through the HMP.Alert interface. It detected a bootkit on my PC as well:

See thread: Win64/Bootkit.VBR infection

I have a screenshot and detection log in the above thread.

They are currently on v10.4, with an update in a few months to support Windows 10 fully (version 11).

A Road Map for Windows 10 and RollBack Rx - Horizon Datasys


Do we have to choose between one or another or Can a patch be mutually worked out?

 

[hjlbx]

@Umbra inputs magic to his system when he touches it - so he can get things to work without problem - unlike the rest of us.

It's called "Spirit Fingers." Anyone remember that one... ?

 

[RmG152]

@Umbra inputs magic to his system when he touches it - so he can get things to work without problem - unlike the rest of us.

It's called "Spirit Fingers." Anyone remember that one... ?

:/ can be this? :

I have legacy bios and I have issue,
@soccer97 do you have legacy or UEFI?
@Umbra I think you have UEFI

 

[Deleted member 178]

@Umbra I think you have UEFI

yes

 

[XhenEd]

My system got borked when I uninstalled Rollback RX.
It could be because of some incompatibilities with one or more of my installed security applications.
I had AppGuard, HMP.A, ZAM 2 (real-time protection and Pandora enabled), KIS 2016, and CryptoPrevent.

 

[Deleted member 178]

I had AppGuard, HMP.A, ZAM 2 (real-time protection and Pandora enabled), KIS 2016, and CryptoPrevent.

if you didn't exclude the RX's files , you asked for disaster

 

[XhenEd]

if you didn't exclude the RX's files , you asked for disaster

I did exclude it from them.

 

[Deleted member 178]

I did exclude it from them.

so you are unlucky

 

[XhenEd]

so you are unlucky

hahahaha... That's what I thought.

 

[soccer97]

:/ can be this? :

I have legacy bios and I have issue,
@soccer97 do you have legacy or UEFI?
@Umbra I think you have UEFI

I installed HMP.A, and the HMP integrated scanner detected it. So, which one may/not be incompatible?

I have legacy BIOS (Insyde Corp v2.10 from 11/2011). Toshiba Laptop

So I need to exclude/include some files, or go and look for an old snapshot?

 

[Deleted member 178]

I installed HMP.A, and the HMP integrated scanner detected it. So, which one may/not be incompatible?

what HMP detected?

So I need to exclude/include some files, or go and look for an old snapshot?

depend the answer of the above question.