How can I get rid of the Windows virus warning?

Rebecca Wilerdyke

New Member
Thread author
Verified
May 21, 2015
31
I know it was loaded. I have a couple kids that like to go to youtube, watch various videos, etc. And I did a coupon toolbar, I think some came from that.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Good. Let's run more scans:



51a46ae42d560-malwarebytes_anti_malware.png
Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update.
  • Once updated, click the Settings tab, in the left panel choose Detection & Protection and tick Scan for rootkits.
  • Click the Scan tab, choose Threat Scan is checked and click Scan Now.
  • If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
  • Upon completion of the scan (or after the reboot), click the History tab.
  • Click Application Logs and double-click the Scan Log.
  • At the bottom click Export and choose Text file.
Save the file to your desktop and include its content in your next reply.



FRST.gif
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please include their content into your next reply.
 

Rebecca Wilerdyke

New Member
Thread author
Verified
May 21, 2015
31
Ok it's finished. There is no 'apply actions' but a 'remove selected' and bottom right a box telling me there is non-malware detected.
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
FRST.gif
Fix with Farbar Recovery Scan Tool

icon_exclaim.gif
This fix was created for this user for use on that particular machine.
icon_exclaim.gif

icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    FRST.gif
    icon and select
    RunAsAdmin.jpg
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • fixlist.txt
    663 bytes · Views: 28

Rebecca Wilerdyke

New Member
Thread author
Verified
May 21, 2015
31
Do I need to run another recovery scan? Also, I've noticed several views on the attchments I've sent. Are those available to all?
 

Rebecca Wilerdyke

New Member
Thread author
Verified
May 21, 2015
31
I appreciate that. Wish I would've known it's open forum in posting on. Things like that should really have a way to send privately. Just a suggestion. I'll get that report to you in about ten minutes.
 

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