Q&A How do i get rid of this Mcafee process

Discussion in 'McAfee' started by Arrabida Rock, May 23, 2017.

  1. Arrabida Rock

    Arrabida Rock Level 3

    Apr 2, 2016
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    Some months ago, i installed Mcafee Cloud Antivirus but at the end it said that was unable to complete and would revert to uninstall...
    Yesterday, i have been trying to install Mcafee Antivirus plus but i couldn't... :(
    Some time later, opened task manager and saw a Mcafee process validation service... :(:(
    Following images show more procedure about what i tryed to do to remove it... :(:(:(
     

    Attached Files:

  2. Winter Soldier

    Winter Soldier Level 25

    Feb 13, 2017
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  3. kamla5abi

    kamla5abi Level 4

    May 15, 2017
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    i also uninstalled mcafee from a dell computer (preinstalled) first using add/remove programs in control panel, then the mcafee removal tool (can get it from website linked by @Winter Soldier they link to mcafee site looks like to download the tool). I don't see any more process by mcafee in task manager, but didn't search registry to see if it left behind anything..
     
  4. _CyberGhosT_

    _CyberGhosT_ Level 52
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  5. Arrabida Rock

    Arrabida Rock Level 3

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    Winter Soldier and _CyberGhosT_ like this.
  6. _CyberGhosT_

    _CyberGhosT_ Level 52
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    There is no error present there, is it a "Frozen" of was it a case of "impatience" ?
    Try running the tool as admin and turning off sleep / hybernation so the pc stays awake
    during the process, and let it sit as long as it needs. Sometimes cleaning a software like that
    from the registry is very time consuming.
     
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  7. Arrabida Rock

    Arrabida Rock Level 3

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    It stays there for hours with no memory/hard drive consumption!!!
     
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  8. _CyberGhosT_

    _CyberGhosT_ Level 52
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    Ok, the best I can advise is to contact McAfee support, they will help you remove it in a manner that won't
    tear up your system. Seeing they designed the software they are the "go to" people I would ask, but thats
    just me. Good luck brother ;)
     
  9. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    You could try it in safe mode, see if it works then.
    Edit: or go with @_CyberGhosT_ advice
     
  10. Arrabida Rock

    Arrabida Rock Level 3

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    I have a feeling that i'm the guilty :(
     
  11. Arrabida Rock

    Arrabida Rock Level 3

    Apr 2, 2016
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    Yeah, it's the most reasonable/reliable way!!! :)
    I'll do that!
     
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  12. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    Why?
     
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  13. Arrabida Rock

    Arrabida Rock Level 3

    Apr 2, 2016
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    • I only save the most recent backups;
    • And i don't see any restore point from a month ago!
     
  14. rockstarrocks

    rockstarrocks Level 14

    Apr 16, 2017
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    It's human to make mistakes and learn from them. Let's hope McAfee support solves your problem.
     
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  15. Arrabida Rock

    Arrabida Rock Level 3

    Apr 2, 2016
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    i managed to make that process disappear!!!
    Finnaly, runned MCPR today and finished the scan as incomplete uninstallation!!! LOL
    At least, that process didn't appear yet...
     
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  16. kamla5abi

    kamla5abi Level 4

    May 15, 2017
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    congratulations :)
    now delete that new mcafee product you are trying to install too :p :) lol
     
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  17. virusblocker101

    virusblocker101 Level 1

    Jul 28, 2017
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    try running it in safe mode
     
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