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McAfee
How do you submit False Positive samples to McAfee effectively?
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<blockquote data-quote="Farhad24" data-source="post: 958766" data-attributes="member: 91159"><p>Norton and McAfee are both the same, they don't care that much about user submissions.</p><p>this is probably the main reason they got high FP in tests as well. they do not get any help from the outsiders and mainly rely on their own Lab</p><p>If i've submitted 30 samples to Norton since 3 years ago ( last one was like 4-5 months ago )</p><p>i only got about 3 of them replied or reclassified.</p><p>same thing goes with McAfee too.</p><p></p><p>I would say this is the way American companies works? since sending samples to TrendMicro is a cancer too. it's just so hard to find a way to submit it to them i remember a year ago that i was on Chat with their agent, even they didn't know how should you do that. one of them gave me their own upload centre to upload my samples! one of them told me to open a support case which i did and well they will ask like 1000 questions from you to see where did you find the sample and why you want to submit it etc.. its just a pain in the A. but Webroot is not the same they actually care about users submissions.</p><p></p><p>SOPHOS Dr.Web F-Secure GDATA Avast are the good ones in this era.</p></blockquote><p></p>
[QUOTE="Farhad24, post: 958766, member: 91159"] Norton and McAfee are both the same, they don't care that much about user submissions. this is probably the main reason they got high FP in tests as well. they do not get any help from the outsiders and mainly rely on their own Lab If i've submitted 30 samples to Norton since 3 years ago ( last one was like 4-5 months ago ) i only got about 3 of them replied or reclassified. same thing goes with McAfee too. I would say this is the way American companies works? since sending samples to TrendMicro is a cancer too. it's just so hard to find a way to submit it to them i remember a year ago that i was on Chat with their agent, even they didn't know how should you do that. one of them gave me their own upload centre to upload my samples! one of them told me to open a support case which i did and well they will ask like 1000 questions from you to see where did you find the sample and why you want to submit it etc.. its just a pain in the A. but Webroot is not the same they actually care about users submissions. SOPHOS Dr.Web F-Secure GDATA Avast are the good ones in this era. [/QUOTE]
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