How to remove RemoveTheAdapp

[Vicky]

Please follow my instructions if you want to get rid of it...

Hi,

I have the same problem. I have followed your steps and I have attached the file you asked for. Please reply back ASAP. Urgent!

 

[TwinHeadedEagle]

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

• Click on the Scan button.
• After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Post logfile will also be saved in the C:\AdwCleaner folder.

Please download zoek.zip or zoek.rar by smeenk (

) from here or here and save it to your Desktop.
Unpack the archive...

• Close any open browsers
• Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
• Copy the text present inside the code box below and paste it into the large window in the zoek tool:
  NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
  
  

  createsrpoint;
  gpt.ini;z 
  C:\Windows\System32\GroupPolicy;v
  C:\Windows\SysWOW64\GroupPolicy;v 
  StandardSearch; 
  emptyfolderscheck; 
  installer-list; 
  installedprogs; 
  uninstall-list;

• Click on
  
  button.
  Please wait until a logreport will open (this can be after reboot)
  
• Save notepad to your Desktop and attach here zoek-results.log
  Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

[Vicky]

Hi,

Thanks for the reply. I have followed the process and attached the zoek-results.log.

 

[TwinHeadedEagle]

How about Adwcleaner report? Did you run it before Zoek?

 

[Vicky]

Hi,

I ran Adwcleaner before running Zoek. I have attached the report.

 

[TwinHeadedEagle]

Hi,


First, go to Control Panel and uninstall following:
- Java 7 Update 17
- Java 7 Update 25
- Java SE Development Kit 7 Update 17
- Java(TM) 6 Update 43
- Java 7 Update 51
- Adobe Reader X
- McAfee Security Scan Plus

Latest version available here --> http://www.java.com/en/ and here http://get.adobe.com/uk/reader/
Make sure to uncheck optional offers.

***** NEXT *****​

> Re-run zoek with this script and attach here fresh zoek log results.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Delta Chrome Toolbar;u
emptyfolderscheck;delete
RAndaomPrICe;u
C:\Windows\System32\GroupPolicy\Machine;fs
C:\Windows\System32\GroupPolicy\User;fs
C:\Windows\System32\GroupPolicy\gpt.ini;f
C:\Windows\SysWOW64\GroupPolicy\gpt.ini;f
C:\ProgramData\RAndaomPrICe;fs
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows];r
"AppInit_DLLs"="";r
c:\\progra~3\\intele~1;fs
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows];r64
"AppInit_DLLs"="";r64
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\BackgroundContainer];r
C:\\Users\\Prasanna\\AppData\\Local\\Conduit;fs
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\NextLive];r
C:\\Users\\Prasanna\\AppData\\Roaming\\newnext.me;fs
Special Savings;ff
Smiley Bar for Facebook;ff
jldbooabopmhfgjpnlaobgfdlkmpbdna;chr
kdfbddbdpnahdahmamlolacimfdbeckk;chr
lipgolpfajiadodbcbljdpmbmbdmfcil;chr
C:\Program Files (x86)\Browsebeyond;fs
mkbnojiofglfjemfokhhdamehldgfaob;chr
autoclean;
emptyalltemp;
emptyclsid;
ipconfig /flushdns;b

***** NEXT *****​

Tell me how is the situation now?

 

[Vicky]

Hey, I did as you said and its gone!!! Thanks a lot for your help!!! You Rock!!!

I got a few error when i ran the script. I also got some errors when i ran the script the first time. Examples of one such error:

Cannot export HKEY_USER.zoek: Error writing the file. There may be a disk or file system error.

Is that fine?

I have attached the file as you requested.

 

[TwinHeadedEagle]

We still need two more scans:


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

***** NEXT *****​

Please download Malwarebytes AntiRootkit (MBAR) and save it to your desktop.
For full instructions how MBAR works, read this article

> Doubleclick on the MBAR file

and allow it to run.
• Click OK on the next screen, to allow the package to extract the contents of the file to its own folder named mbar.
• mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
• After reading the Introduction, click Next if you agree.

• On the Update Database screen, click on the Update button. Once you see 'Success: Database was successfully updated' click on Next
• Under Scan Targets ensure all boxes are ticked. Then click the Scan button.

Notice: with some infections, you may see two messages boxes:
- 'Could not load protection driver'. Click 'OK'.
- 'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.

>> If malware is not detected, click the Exit button to close the program and post the mbar-log-year-month-day.txt and system-log.txt reports.

>> If an infection/s are found ensure Create Restore Point are ticked. Then select the "Cleanup! button to remove threats.
• The clean up procedure will be scheduled for process, pop-up will be shown.
Select the Yes button and the system should re-boot to complete the cleaning process.

>> Notice: only if an RootKit are detected, ensure to run fixdamage.exe tool located in mbar folder, \Plugins\fixdamage.exe
- Run fixdamage.exe, at the black window to continue type Y (alias for Yes). Wait few seconds for execution ...
- When you see "press any key to exit" fix is completed, press any key to close the window. Reboot the system.

> The following reports will be created in mbar folder:
1. mbar-log-year-month-day (hour-minute-second).txt
2. system-log.txt

Please post both logs in your next reply.

 

[Vicky]

Done as you said. No threats on the malwarebyte scan and no rootkits detected. I have attached the files requested.

 

[TwinHeadedEagle]

Final fix to remove some virus remnants:


Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.

 

[Vicky]

Done. Here is the fixlog. Please check and confirm if my PC is clean.

 

[TwinHeadedEagle]

Yes, your PC is now clean


I can recommend you this software to avoid Adware in the future:

http://unchecky.com/

Read here how it works --> http://www.howtogeek.com/179758/how-to-avoid-junkware-offers-with-unchecky/



• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

[Vicky]

Did as you said. Do you want me to attach the reports?

 

[TwinHeadedEagle]

No need, we're done here

Stay safe

 

[Vicky]

Thanks bro You are a champion!