I can't remove Adware Generic_s.DP

[Julian Wade]

scans toook ages - my computer very old & tired!

 

[argus]

We will resume tomorrow.

 

[Julian Wade]

still getting AVG pop-up with threat detected!

 

[argus]

Run zoek again.

 

[Julian Wade]

Apologies for not responding over weekend - I started up again this morning & it ran the anti-malware programme - found problems & cleared them. I now no longer have a problem with AVG popping up however something seems to have deleted my NCH Hourguard Timesheet data & I cannot find it on my back-ups - I may not have backed it up properly but I have found reference in the AdwCleaner Quarantine file (see attached) Do I have any chance of recovering this data? (all *.csv files)?

 

[argus]

AdwCleaner comes with Tools: Quarantine Manager & HOSTS Anti-PUP/Adware.

When AdwCleaner is first run to clean adware, it will create a new folder located at C:\AdwCleaner. The AdwCleaner folder contains sub-folders for Backup and Quarantine. Each of these folders contain sub-folders of the exact location (full path) an entry was removed from. In the event you want to restore an item, simply run AdwCleaner again.

Click Quarantine manager.
A log file of what was removed will open in a new window.
Scroll through the list and find the entry you want to restore.
Place a check mark in the box next to the entry(s).
Click the Restore button.

 

[Julian Wade]

I've done this & recovered the necessary information - thanks

thanks for all your help - all is now as it should be (I hope!) I have made a donation -

 

[argus]

Thanks


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



Log file is not required.