i cant remove help bar malware

yossi mor

New Member
Thread author
Sep 4, 2016
1
its seems that my browser always keep changing is default setting and the "help Bar " always comes in home page.
im allways changing it back to google but when i do that its closing my browser and it seems to be trying to add extant-ion to my browser
i scan the computer with anti malware but no succeses

what to do ?
 

TwinHeadedEagle

Level 41
Verified
Mar 8, 2013
22,627
Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

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