i-cant-remove-yahoo-search-from-google-chrome-or-edge-on-my-windows-11-desktop-pc

[vg1234]

Hi, I posted the thread below. Unfortunately I was unable to respond to the last post within 3 days (just) so it closed, but I still need help. I thought the problem had been resolved, but it appears not. I reset Chrome, rebooted and the Yahoo issue is still there. I deleted and reinstalled Chrome and the issue is still there. I delete Yahoo from the search engine list in Chrome, but it reappears. I have not yet run the removal tool from the link posted at 9:55 this morning. grateful for further help if possible. thanks.

I can't remove Yahoo search from Google Chrome or Edge on my Windows 11 desktop pc

I have tried multiple approaches. I've run Malwarebytes and found no issues. FRST.txt and then ADDITION.txt attached. I'd really appreciate any help.

malwaretips.com

 

[icotonev]

Yes I see..Follow the steps from post 12 of the other thread..:

I can't remove Yahoo search from Google Chrome or Edge on my Windows 11 desktop pc

I have tried multiple approaches. I've run Malwarebytes and found no issues. FRST.txt and then ADDITION.txt attached. I'd really appreciate any help.

malwaretips.com

 

[vg1234]

Thanks. Results from step 12 attached as files as they were too big to paste.

 

[icotonev]

Strange.. lots of leftovers after uninstalling McAfee WebAdvisor..! Which uninstall method did you use..?
I will have to write a fix..!

 

[icotonev]

Here I have suggested you the right ways and why we need to remove McAfee WebAdvisor..!

I can't remove Yahoo search from Google Chrome or Edge on my Windows 11 desktop pc

I have tried multiple approaches. I've run Malwarebytes and found no issues. FRST.txt and then ADDITION.txt attached. I'd really appreciate any help.

malwaretips.com

 

[vg1234]

I used the first option in the link you provided in Step 9:

Use the standard Windows removal method
Follow the steps below to remove your McAfee app using the standard Windows removal method.

Option 1 works for most customers, so try that first. If Option 1 fails, try Option 2. For both options, make sure that your PC is online during removal so your license status syncs with McAfee.

Click Search at the bottom left of your Windows desktop next to Start Start icon for Windows 10, 8.1, and 8.
In the search field, type Programs and Features. If you use Windows 8, you might need to type Add or Remove Programs.
Click Programs and Features, (or Add or Remove Programs).
In the list, right-click your McAfee app.
Click Uninstall, then follow the prompts.
Restart your PC.

 

[icotonev]

Yes ...my mistake ..should have told you to use Option 2 ....

1. Download the MCPR tool.
2. Double-click MCPR.exe.
3. If you see a security warning, click Yes, Continue, or Run (depending on your version of Windows):
4. On the McAfee Software Removal screen:
   1. Click Next.
   2. Click Agree to accept the End User License Agreement (EULA).
5. In the Security Validationscreen:
   1. Type the characters exactly as shown on your screen. Validation is case-sensitive.
   2. Click Next. This step prevents the accidental use of MCPR.
      
      
      
6. Wait for the MCPR tool to complete. This might take 20 minutes or more, depending on your type of PC.
7. When you see Removal Complete, the MCPR tool has completed successfully. Restart your PC to complete the removal process.

IMPORTANT: When your PC restarts, it won't be protected from viruses and malware. Ensure that you reinstall your security software as soon as possible to remain protected.

What to do if cleanup is unsuccessful​

1. Restart your PC and run MCPR again.
2. If you see Cleanup Unsuccessful again, contact McAfee Customer Service.

You can do it now so we can clean up the leftovers..! After which:

• Right click on FRST and select Run as administrator
• Copy/paste the following in the Search: box

Searchall:McAfee;McAfee WebAdvisor

• Click Search Files button
• When completed click OK and a Search.txt document will open on your desktop
• Аttach the report in your reply. If the file is too large zip and upload it here.

In your next reply, please include:

• Search report

 

[icotonev]

Hi, I posted the thread below. Unfortunately I was unable to respond to the last post within 3 days (just) so it closed, but I still need help. I thought the problem had been resolved, but it appears not. I reset Chrome, rebooted and the Yahoo issue is still there. I deleted and reinstalled Chrome and the issue is still there. I delete Yahoo from the search engine list in Chrome, but it reappears

I also always recommend this (of course if you haven't already) :

Delete browsing data in Chrome - Android - Google Chrome Help

You can delete your Chrome browsing history and other browsing data, like saved form entries, or just delete data from a specific date. What happens to your info Data th

support.google.com

 

[vg1234]

Should I expect a reply on this or are we at a dead end?

 

[vg1234]

I did post the reply with my search result, but I can't see it now, so attached again.

 

[icotonev]

Did you clean the McAfee leftovers..(post 8) ...?

 

[vg1234]

Yes. I used the MCPR.exe. I've just run it again and done another search. Output attached.

 

[icotonev]

Farbar Recovery Scan Tool - Fix

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone

Please download the attached file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.

 

[vg1234]

I've run the fix. File attached.

 

[icotonev]

Thank you...! How is your system working now..?

 

[vg1234]

Unfortunately still showing Yahoo in the search. On reflection, I'm not sure if it is a MacAfee issue. I installed then removed it (obviously only partially - doh) ages ago, but the Yahoo problem is more recent.

 

[icotonev]

Let's do it like this..:

The following will remove the tools we used as well as reset system restore points:

KpRm by Kernel-panik

• Download KpRm and save it to your Desktop (see here if you must use Chrome)
• Note: If the file is detected as malware it is not and it is safe to download. The detection is a false positive.
• Right click on the icon and select Run as administrator
• Click Yes on the Disclaimer
• Place a check mark in Delete Tools, Create Restore Point, and Delete in 7 days
• Click Run
• Click OK on All operations are completed
• KpRm will delete itself from you Desktop and you can either save or remove the report that is generated
• You are free to remove any other tools/reports still remaining
• Please copy and paste its contents in your next reply.

After that:

Uninstall all browsers (Chrome and FireFox). Let only Edge work..!

Running Microsoft Edge Without Extensions and Checking Sync Status

• Launch Edge
• Type edge://settings/profiles/sync in the address bar and hit Enter
• To prevent Edge from automatically restoring everything from the cloud, click Turn off sync.
• Close Edge
• Press the Windows Key + R at the same time
• Copy and paste the below in the Run box:

msedge --disable-extensions

• Click OK
• Check the browser performance

After that:

Download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.
If English is not your primary language, right click on FRST.exe/FRST64.exe and rename to FRSTEnglish.exe/FRST64English.exe

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
• Press Scan button and wait for a while.
• The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
• Please attach the content of these two logs in your next reply.

 

[vg1234]

KpRm appeared to run successfully. Report pasted below.

Chrome uninstalled. In my version of Edge (Version 131.0.2903.112 (Official build) (64-bit)) there does not seem to be an option to "Turn Off Sync" but I toggled everything in the list to off.

Browser still shows Yahoo search.

FRST appeared to run successfully. Reports attached.

===========================
# Run at 11/01/2025 15:45:46
# KpRm (Kernel-panik) version 2.18.0
# Website https://kernel-panik.me/tool/kprm/
# Run by Vince from C:\Users\Vince\OneDrive\Desktop
# Computer Name: DESKTOP-VJUNE20
# OS: Windows 11 X64 (22631) (10.0.22631.4602)
# Number of passes: 1

- Checked options -

~ Delete Tools
~ Create Restore Point
~ Delete Quarantines after 7 days

- Delete Tools -


## AdwCleaner
[OK] C:\Users\Vince\OneDrive\Desktop\adwcleaner.exe deleted

## FRST
[OK] C:\Users\Vince\OneDrive\Desktop\Addition.txt deleted
[OK] C:\Users\Vince\OneDrive\Desktop\Fixlog.txt deleted
[OK] C:\Users\Vince\OneDrive\Desktop\FRST-OlderVersion deleted
[OK] C:\Users\Vince\OneDrive\Desktop\FRST.txt deleted
[OK] C:\Users\Vince\OneDrive\Desktop\FRST64.exe deleted
[OK] C:\Users\Vince\OneDrive\Desktop\Search.txt deleted

- Other Lines -


## Quarantines that will be deleted in 7 days (2025/01/18)
~ C:\AdwCleaner (AdwCleaner)
~ C:\FRST (FRST)

- Create Restore Point -

[OK] System Restore Point created

- Display System Restore Point -

~ RP named Restore Point Created by FRST created at 01/04/2025 11:20:52
~ RP named Windows Update created at 01/07/2025 12:14:03
~ RP named Restore Point Created by FRST created at 01/07/2025 15:00:28
~ RP named Windows Update created at 01/10/2025 15:46:00
~ RP named Restore Point Created by FRST created at 01/10/2025 18:54:04
~ RP named KpRm created at 01/11/2025 15:45:48

-- KPRM finished in 11.54s --

 

[icotonev]

I keep thinking that this is caused by some installed program...
The logs show no malware presence..! Let's check how the system will behave in Safe Mode with Networking:

How to boot into Windows 11 safe mode

Knowing how to boot Windows 11 Safe Mode can be key for diagnosing problems

www.tomsguide.com

 

[vg1234]

Booted in safe mode with networking OK. Yahoo still present. I think you are likely right about the installed program. Presumably if I reinstall Windows and then rebuild that should cover that? I should add that I really appreciate your advice and efforts here!