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Bitdefender
I will never use bitdefender again
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<blockquote data-quote="Farhad24" data-source="post: 958536" data-attributes="member: 91159"><p>I remember i had this exact behavior from Bitdefender customer service a year ago.</p><p>and back then when they get back to me ( of course again after spamming to every single contact i could find from them over the net for feedbacks etc..)</p><p>their excuse was exactly the same as it is not, i wonder how Bitdefender have not enough Agents to serve it's biggest business, Home users.</p><p>after a year company still use the old "higher number of requests" excuse.</p><p></p><p>Just leaving it here, so people see what kind of customer service they suppose to get with BD</p><p></p><p>-their last response to my ticket was September 8.</p><p>- and i think the reason they show up finally is that i write about this on their TrustPilot profile. so they had to do something and hope that i do Edit my review which i won't.</p></blockquote><p></p>
[QUOTE="Farhad24, post: 958536, member: 91159"] I remember i had this exact behavior from Bitdefender customer service a year ago. and back then when they get back to me ( of course again after spamming to every single contact i could find from them over the net for feedbacks etc..) their excuse was exactly the same as it is not, i wonder how Bitdefender have not enough Agents to serve it's biggest business, Home users. after a year company still use the old "higher number of requests" excuse. Just leaving it here, so people see what kind of customer service they suppose to get with BD -their last response to my ticket was September 8. - and i think the reason they show up finally is that i write about this on their TrustPilot profile. so they had to do something and hope that i do Edit my review which i won't. [/QUOTE]
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