ICE Cybercrimes Ransomware

[TwinHeadedEagle]

Download this file and execute it. After this, tell me how is the situation now?

 

[tom.b]

That file wouldnt execute. See attached error. Thanks!

 

[TwinHeadedEagle]

Try now

 

[tom.b]

That one executed. Seems to be running fine.

I re ran FSS and attached the log. Thanks

 

[TwinHeadedEagle]

Good, then we're done

You're still running Service Pack 2, please update it to Service Pack 3.

Please download DelFix by "Xplode" to your Desktop.

Run the tool and check the following boxes below;

• Remove disinfection tools
• Create registry backup
• Purge System Restore

Now click on "Run" button. Wait for the programme completes his work.
All the tools we used should be gone.
Tool will create and open an log report (DelFix.txt)
Note: The report will also be stored on C:\DelFix.txt

> I don't need DelFix log report.

 

[tom.b]

Will do.

Thanks again for your time and help. Much appreciated.