Operating System
Windows 7
Infection date and initial symptoms
many pups downloaded and computer running slow
Current issues and symptoms
I removed the malware and pups but now IE will to stop resetting to s proxy server
Steps taken in order to remove the infection
ran malwarebytes
ran roguekiller
ran malwarebytes rootkit
ran tdsskiller
ran adwcleaner

Rozesky2

Level 3
This is my grandsons' computer and the younger one in trying to download minecraft put on many malware type programs. I removed those but this one thing still remains and I can't seem to figure out how to keep it fixed. I do know how to reset the proxy server but I have never seen it where it keeps resetting itself to the proxy server. Anyway here are the scans from frst.
 

Attachments

argus

Former MalwareTips Staff
Helllo,

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.




Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

Rozesky2

Level 3
ok I ran the fix and now IE is running fine. Can I ask what malware of trojan was resetting the proxy settings?
Here is the fixlog after running the fix. Thank you for helping me.
 

Attachments

argus

Former MalwareTips Staff
I have removed malicious lines.




Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the
    icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run and wait until the tool completes his work.
  • All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.