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IE will not load certain websites (search engines, email logins)
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<blockquote data-quote="sra85" data-source="post: 293689" data-attributes="member: 30326"><p>I removed the surrogate virus via your tutorial here: <a href="http://malwaretips.com/blogs/dllhost-exe-32-com-surrogate-removal/" target="_blank">http://malwaretips.com/blogs/dllhost-exe-32-com-surrogate-removal/</a> . Now when I open IE 11, I can't go to google.com, yahoo.com, Hotmail.com, or gmail.com. Also, the Google toolbar will not search when I type in something and hit enter. I can't download anything from a website, when I attempt to, it crashes the browser. MSN.com (Bing) is the only search engine website I can visit and this may be due to the fact that msn is my homepage. I was going to download Firefox to see if IE was the problem, but it won't let me open any links leading to Firefox download (blank page shows up). </p><p>I think what has happened is there is some remaining traces of the surrogate virus left or one of the scans run during the surrogate virus removal must have deleted a file that shouldn't have been deleted. The RogueKIller and Emsisoft Emergency Kit were the only scans to find any items that were deleted (RK found the actual surrogate Powelink!gm virus. Any website to do with email access or a search engine will not load, a blank page shows up. I'm not really sure if this is a malware problem or not. The FRST log is attached.</p></blockquote><p></p>
[QUOTE="sra85, post: 293689, member: 30326"] I removed the surrogate virus via your tutorial here: [url]http://malwaretips.com/blogs/dllhost-exe-32-com-surrogate-removal/[/url] . Now when I open IE 11, I can't go to google.com, yahoo.com, Hotmail.com, or gmail.com. Also, the Google toolbar will not search when I type in something and hit enter. I can't download anything from a website, when I attempt to, it crashes the browser. MSN.com (Bing) is the only search engine website I can visit and this may be due to the fact that msn is my homepage. I was going to download Firefox to see if IE was the problem, but it won't let me open any links leading to Firefox download (blank page shows up). I think what has happened is there is some remaining traces of the surrogate virus left or one of the scans run during the surrogate virus removal must have deleted a file that shouldn't have been deleted. The RogueKIller and Emsisoft Emergency Kit were the only scans to find any items that were deleted (RK found the actual surrogate Powelink!gm virus. Any website to do with email access or a search engine will not load, a blank page shows up. I'm not really sure if this is a malware problem or not. The FRST log is attached. [/QUOTE]
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