Forums
New posts
Search forums
News
Security News
Technology News
Giveaways
Giveaways, Promotions and Contests
Discounts & Deals
Reviews
Users Reviews
Video Reviews
Support
Windows Malware Removal Help & Support
Mac Malware Removal Help & Support
Mobile Malware Removal Help & Support
Blog
Log in
Register
What's new
Search
Search titles only
By:
Search titles only
By:
Reply to thread
Menu
Install the app
Install
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
Support
Windows Malware Removal Help & Support
im new and i need help
Message
<blockquote data-quote="TwinHeadedEagle" data-source="post: 206780" data-attributes="member: 6533"><p>Hi,</p><p></p><p><span style="font-size: 18px">Before we begin, I want you to have this in mind:</span></p><ul> <li data-xf-list-type="ul"><strong>At the top of your post, please click on the "<span style="color: #0080ff">Watch thread</span>" button and make sure to check </strong><span style="color: #0080ff"><strong>Watch this thread...and receive email notifications</strong></span><span style="color: #000000">. <strong>This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.</strong></span></li> <li data-xf-list-type="ul">Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process.</li> <li data-xf-list-type="ul"><u><strong>Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.</strong></u></li> <li data-xf-list-type="ul"><strong><span style="color: #ff0000">Please </span><u><span style="color: #ff0000">do not</span> </u></strong><span style="color: #ff0000">run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.</span><br /> </li> <li data-xf-list-type="ul"><span style="color: #000000"><strong>All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.</strong></span></li> <li data-xf-list-type="ul"><span style="color: #ff0000">If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.</span></li> <li data-xf-list-type="ul"><span style="color: #000000">I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.</span></li> <li data-xf-list-type="ul"><strong><span style="color: #ff0000">Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.</span></strong><br /> </li> <li data-xf-list-type="ul"><span style="color: #000000"><strong>Please attach all report using <img src="http://i57.tinypic.com/fjqb1h.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> button below. Doing this, you make it easier for me to analyze and fix your problem.</strong></span></li> </ul><p></p><p></p><p></p><p>Please download <span style="color: blue"><strong>zoek.zip</strong></span> or <span style="color: blue"><strong>zoek.rar</strong></span> by <strong>smeenk</strong> (<img src="http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />) from <a href="http://hijackthis.nl/smeenk/" target="_blank"><strong><span style="color: green"><u>here</u></span></strong></a> or <a href="http://home.kpn.nl/stefsmeenk/zoek.exe" target="_blank"><strong><span style="color: green">here</span></strong></a> and save it to your <strong>Desktop</strong>.</p><p><em><span style="font-size: 12px">Unpack the archive...</span></em></p><ul> <li data-xf-list-type="ul">Close any open browsers</li> <li data-xf-list-type="ul"> Temporarily disable your <strong>AntiVirus</strong> program. (<em>If necessary</em>)<br /> <span style="font-size: 12px"> If you are unsure how to do this please read <a href="http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html" target="_blank"><strong><em>this</em></strong></a> or <a href="http://www.bleepingcomputer.com/forums/topic114351.html" target="_blank"><em><strong>this</strong></em></a> Instruction.</span><br /> </li> <li data-xf-list-type="ul">Double click on <strong>zoek.exe</strong> to run the tool .<br /> <em>Please wait while the tool does not start...</em><br /> </li> <li data-xf-list-type="ul">Copy the text present inside the code box below and paste it into the large window in the zoek tool:<br /> <span style="font-size: 12px"><span style="color: red"><strong>NOTICE:</strong> This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system</span></span><br /> <br /> <span style="color: #b35900">[code]createsrpoint;<br /> gpt.ini;z <br /> C:\Windows\System32\GroupPolicy;v<br /> C:\Windows\SysWOW64\GroupPolicy;v <br /> StandardSearch; <br /> emptyfolderscheck; <br /> installer-list; <br /> installedprogs; <br /> uninstall-list;[/code]</span></li> <li data-xf-list-type="ul"> Click on <img src="http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> button.<br /> <em>Please wait until a logreport will open (this can be after reboot)</em><br /> </li> <li data-xf-list-type="ul">Save notepad to your Desktop and attach here <strong>zoek-results.log</strong><br /> <em><strong><span style="color: red">Note:</span></strong><span style="color: blue"> It will also create a log in the <strong>C:\ </strong>directory named "<strong>zoek-results.log</strong>"</span></em></li> </ul></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 206780, member: 6533"] Hi, [SIZE=5]Before we begin, I want you to have this in mind:[/SIZE] [LIST] [*][B]At the top of your post, please click on the "[COLOR=#0080ff]Watch thread[/COLOR]" button and make sure to check [/B][COLOR=#0080ff][B]Watch this thread...and receive email notifications[/B][/COLOR][COLOR=#000000]. [B]This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.[/B][/COLOR] [*]Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. [*][U][B]Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.[/B][/U] [*][B][COLOR=#ff0000]Please [/COLOR][U][COLOR=#ff0000]do not[/COLOR] [/U][/B][COLOR=#ff0000]run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.[/COLOR] [*][COLOR=#000000][B]All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.[/B][/COLOR] [*][COLOR=#ff0000]If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.[/COLOR] [*][COLOR=#000000]I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.[/COLOR] [*][B][COLOR=#ff0000]Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.[/COLOR][/B] [*][COLOR=#000000][B]Please attach all report using [IMG]http://i57.tinypic.com/fjqb1h.png[/IMG] button below. Doing this, you make it easier for me to analyze and fix your problem.[/B][/COLOR][/LIST] Please download [color=blue][b]zoek.zip[/b][/color] or [color=blue][b]zoek.rar[/b][/color] by [b]smeenk[/b] ([img]http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png[/img]) from [url=http://hijackthis.nl/smeenk/][b][color=green][u]here[/u][/color][/b][/url] or [url=http://home.kpn.nl/stefsmeenk/zoek.exe][b][color=green]here[/color][/b][/url] and save it to your [b]Desktop[/b]. [i][size=3]Unpack the archive...[/size][/i] [list] [*]Close any open browsers [*] Temporarily disable your [b]AntiVirus[/b] program. ([i]If necessary[/i]) [size=3] If you are unsure how to do this please read [url=http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html][b][i]this[/i][/b][/url] or [url=http://www.bleepingcomputer.com/forums/topic114351.html][i][b]this[/b][/i][/url] Instruction.[/size] [*]Double click on [b]zoek.exe[/b] to run the tool . [i]Please wait while the tool does not start...[/i] [*]Copy the text present inside the code box below and paste it into the large window in the zoek tool: [size=3][color=red][b]NOTICE:[/b] This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system[/color][/size] [COLOR=#b35900][code]createsrpoint; gpt.ini;z C:\Windows\System32\GroupPolicy;v C:\Windows\SysWOW64\GroupPolicy;v StandardSearch; emptyfolderscheck; installer-list; installedprogs; uninstall-list;[/code][/COLOR][*] Click on [img]http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png[/img] button. [i]Please wait until a logreport will open (this can be after reboot)[/i] [*]Save notepad to your Desktop and attach here [b]zoek-results.log[/b] [i][b][color=red]Note:[/color][/b][color=blue] It will also create a log in the [b]C:\ [/b]directory named "[b]zoek-results.log[/b]"[/color][/i][/list] [/QUOTE]
Insert quotes…
Verification
Post reply
Top