System logs
Yes, I've uploaded both FRST.txt and Addition.txt logs

Khodamam

Level 1
Hi , i just signed up here to ask my question and seek for help.
i am using windows 8.1 and my windows defender was always up to date and i did not use any other anti malwares or anti virus. this problem get started couple days ago and i searched its signs on the internet but i could not fix it yet.
as i said before , couple days ago i installed a program named autorun organizer ( i searched this on the internet and found out later that is malware). this program instantly installed more programs in my laptop. my windows defender start to send some notifications but when i wanted to open it and take any action system rebooted!!! so i uninstalled all of those programs (from control panel->uninstall a program) but when i want to uninstall autorun organizer itself , pops an error which tells me : "There is a problem with this windows installer package.A program required for this install to complete could not be run." and uninstalling fails.
i noticed others malfunctions such as:
1. action center won't open (error: c:\users\AppData\Local\Packages... Unspecified error)
2. Windows Defender won't open because of group policy.
so i went to regedit changed some of those and now I have windows defender which when i click to start it says "The service couldn't be started".
3. anti malwares wont open neither.
so i tried to install some anti malwares which was introduced by click here .The result was some of them even did not install like eset and some of them like Malwarebytes did not open after full installation. somehow i figured out(in safe mode) and i succeed to open Malwarebytes and scanned. it found like more than 1000 threats and after fixing and rebooting part still i have all above problems but 1 difference, which is Malwarebytes opens but do not show any threat anymore.
4. some random cmd s flashes and some errors that said "deleting browsing history" pops up.
this stopped right now but i do not know it might come back or not.
5. CANT UNINSTALL AUTORUN ORGANIZER yet!
same error i said before.

if you want to know more details to help me ask. tnx for reading this.
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.




Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 

Attachments

TwinHeadedEagle

Removal Expert
Verified
Staff member
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



System File Checker
  • Press the
    on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • Code:
    sfc /scannow
  • Windows will begin with system scan.
  • When done, please reboot your system.
System File Checker report:
  • Press
    + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Attach sfcdetails.txt from your Desktop in your next reply.
 

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Khodamam

Level 1
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



System File Checker
  • Press the
    on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • Code:
    sfc /scannow
  • Windows will begin with system scan.
  • When done, please reboot your system.
System File Checker report:
  • Press
    + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Attach sfcdetails.txt from your Desktop in your next reply.
hey man i did what u asked but i think i screwed up in replying lol
u can see above i atached files to that comment
 
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Khodamam

Level 1
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.



System File Checker
  • Press the
    on your keyboard. Type cmd and right click >> Run as Administrator.
  • Copy/Enter the command below and press Enter:
  • Code:
    sfc /scannow
  • Windows will begin with system scan.
  • When done, please reboot your system.
System File Checker report:
  • Press
    + R on your keyboard at the same time. Type cmd and click OK.
  • Copy/Enter the command below and press Enter:
  • Code:
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Attach sfcdetails.txt from your Desktop in your next reply.
here i uploaded new files for u
sry about last reply i got confused since i didnt get new notification for ur newest reply
btw i think you may need to know this
every time i shut down and turn on again my laptop , i have to change reg keys cuz of the group policy error
i still have all above problems
thanks for helping
 

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Khodamam

Level 1
sure
so this is the error i get when i try to open my windows defender
wd.PNG
i have to go to regedit every time and change them to this error disappears then i get this new error on windows defender start button
wd2.PNG
and this error happens when i try to open action center
ac.PNG
and finally this is the error which i get it when i want to uninstall autorun organizer from control panel
autor.PNG
 
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TwinHeadedEagle

Removal Expert
Verified
Staff member
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
 
  • Like
Reactions: oldschool

Khodamam

Level 1
Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.
  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked.


  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.
Please attach report into your next reply.
done.
 

Attachments

  • Like
Reactions: oldschool

TwinHeadedEagle

Removal Expert
Verified
Staff member
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
 

Attachments

  • Like
Reactions: oldschool

Khodamam

Level 1
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on
    icon and select
    Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.
DONE.
UPDATE; autorun organizer got disappeared from the list of programs in control panel after the latest fixlist , but still got those problems with windows defender and action center
 

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TwinHeadedEagle

Removal Expert
Verified
Staff member
Those are really out of my field. Malware has been removed from your computer, I suggest you contact Microsoft support for the help.
 
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