Infected Laptop
- Thread starter erbrma
- Start date
Windows Malware Removal Help & Support
9 Replies
6,075 Views
Hi and welcome to the malwaretips.com forums!
I'm Jack and I am going to try to assist you with your problem. Please take note of the below:
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
<hr />
Ok,please try to run this scan while your computer is in Normal Mode....
STEP 1: Run a scan with Malwarebytes Anti-Malware in Chamelon mode
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
STEP 2: Run a scan with RogueKiller
<ol>
<li>Please <>download the latest official version of </><>RogueKiller</>.
<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank">RogueKiller Download Link</a> (This link will automatically download RogueKiller on your computer)</li>
<li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
<li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.
<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>
<li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
</ol>
The report has been created on the desktop.In your next reply please post:
All RKreport.txt text files located on your desktop.
<hr />
What's next?
Please add in your next reply:
1.Malwarebytes log
2.RogueKiller logs
3.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>
I'm Jack and I am going to try to assist you with your problem. Please take note of the below:
- I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
- The fixes are specific to your problem and should only be used for this issue on this machine!
- The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
- If you don't know, stop and ask! Don't keep going on.
- Please reply to this thread. Do not start a new topic.
- Refrain from running self fixes as this will hinder the malware removal process.
- It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
<hr />
Ok,please try to run this scan while your computer is in Normal Mode....
STEP 1: Run a scan with Malwarebytes Anti-Malware in Chamelon mode
<ol>
<li>Download <>Malwarebytes Chameleon from <a title="External link" href="http://downloads.malwarebytes.org/file/chameleon" rel="nofollow external">here</a> </>and extract it to a folder in a convenient location</li>
<li>Make certain that your PC is connected to the internet and then open the folder where you extracted Chameleon to and double-click on the Chameleon help file and then follow the onscreen instructions to use it.</li>
<li>If the Chameleon help file itself will not open, then double-click each file one by one until you find one that works, which will be indicated by a black DOS/command prompt window <em><>Note:</> Do not attempt to open <>mbam-killer</> as that is not a Chameleon executable and serves a different purpose)</em></li>
<li>Follow the onscreen instructions to press a key to continue and Chameleon will proceed to download and install Malwarebytes Anti-Malware for yo</li>
<li>Once it has done this, it will attempt to update Malwarebytes Anti-Malware, click <>OK</> when it says that the database was updated successful</li>
<li>Next, Malwarebytes Anti-Malware will automatically open and perform a Quick scan</li>
<li>Upon completion of the scan, if anything has been detected, click on <>Show Result</></li>
<li>Have Malwarebytes Anti-Malware remove any threats that are detected and click <>Yes</> if prompted to reboot your computer to allow the removal process to complete</li>
<li>After your computer restarts, open <>Malwarebytes Anti-Malware</> and perform a Full System scan to verify that there are no remaining threats</li>
Please add both logs in your next reply.
</ol>
STEP 2: Run a scan with RogueKiller
<ol>
<li>Please <>download the latest official version of </><>RogueKiller</>.
<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank">RogueKiller Download Link</a> (This link will automatically download RogueKiller on your computer)</li>
<li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
<li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.
<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>
<li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
</ol>
The report has been created on the desktop.In your next reply please post:
All RKreport.txt text files located on your desktop.
<hr />
What's next?
Please add in your next reply:
1.Malwarebytes log
2.RogueKiller logs
3.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>
Last edited:
I don't have the Malwarebytes log but I removed 34 infections found during its scan. My main problem is a window saying "There was a problem starting C:/Windows/system32/crexv.ocx that appears every 5 seconds on my computer even if I exit out of it.
RogueKiller Logs:
RogueKiller V8.0.5 [09/23/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com
Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Matthew [Admin rights]
Mode : Scan -- Date : 09/25/2012 17:40:00
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 109 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Unity (C:\Users\Matthew\AppData\Roaming\A23687.exe) -> FOUND
[RUN][BLACKLIST DLL] HKCU\[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[RUN][BLACKLIST DLL] HKLM\[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-4059901540-3679170682-413800566-1001[...]\Run : Unity (C:\Users\Matthew\AppData\Roaming\A23687.exe) -> FOUND
[RUN][BLACKLIST DLL] HKUS\S-1-5-21-4059901540-3679170682-413800566-1001[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[TASK][SUSP PATH] At17.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At16.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At15.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At14.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At13.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At12.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At11.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At10.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At1.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At26.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At25.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At24.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At23.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At22.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At21.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At20.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At2.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At19.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At18.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At35.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At34.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At33.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At32.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At31.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At30.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At3.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At29.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At28.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At27.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At44.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At43.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At42.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At41.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At40.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At4.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At39.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At38.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At37.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At36.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At9.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At8.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At7.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At6.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At5.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At48.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At47.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At46.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At45.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At1 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At10 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At11 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At12 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At13 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At14 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At15 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At16 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At17 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At18 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At19 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At2 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At20 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At21 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At22 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At23 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At24 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At25 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At26 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At27 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At28 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At29 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At3 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At30 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At31 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At32 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At33 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At34 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At35 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At36 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At37 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At38 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At39 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At4 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At40 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At41 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At42 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At43 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At44 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At45 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At46 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At47 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At48 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At5 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At6 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At7 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At8 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At9 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : AntiVirusDisableNotify (1) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : FirewallDisableNotify (1) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : UpdatesDisableNotify (1) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FOLDER] U : C:\Windows\Installer\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\U --> FOUND
[ZeroAccess][FILE] n : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\n --> FOUND
[ZeroAccess][FILE] @ : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ Extern Hives: ¤¤¤
¤¤¤ Infection : ZeroAccess ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] e3bdf4cdfd3279ba40f17d7193c1c0e5
[BSP] a3c659d02ba4c3e274417b065c8d3dfd : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 18432 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 37750784 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 37955584 | Size: 458406 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[1].txt >>
RKreport[1].txt
RogueKiller Logs:
RogueKiller V8.0.5 [09/23/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com
Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Matthew [Admin rights]
Mode : Scan -- Date : 09/25/2012 17:40:00
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 109 ¤¤¤
[RUN][SUSP PATH] HKCU\[...]\Run : Unity (C:\Users\Matthew\AppData\Roaming\A23687.exe) -> FOUND
[RUN][BLACKLIST DLL] HKCU\[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[RUN][BLACKLIST DLL] HKLM\[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[RUN][SUSP PATH] HKUS\S-1-5-21-4059901540-3679170682-413800566-1001[...]\Run : Unity (C:\Users\Matthew\AppData\Roaming\A23687.exe) -> FOUND
[RUN][BLACKLIST DLL] HKUS\S-1-5-21-4059901540-3679170682-413800566-1001[...]\Run : vcsux ("C:\Windows\System32\rundll32.exe" "C:\Users\Matthew\AppData\Roaming\vcsux.dll",vInitA) -> FOUND
[TASK][SUSP PATH] At17.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At16.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At15.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At14.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At13.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At12.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At11.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At10.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At1.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At26.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At25.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At24.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At23.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At22.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At21.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At20.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At2.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At19.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At18.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At35.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At34.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At33.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At32.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At31.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At30.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At3.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At29.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At28.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At27.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At44.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At43.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At42.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At41.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At40.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At4.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At39.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At38.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At37.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At36.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At9.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At8.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At7.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At6.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At5.job : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At48.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At47.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At46.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At45.job : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At1 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At10 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At11 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At12 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At13 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At14 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At15 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At16 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At17 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At18 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At19 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At2 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At20 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At21 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At22 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At23 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At24 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At25 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At26 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At27 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At28 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At29 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At3 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At30 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At31 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At32 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At33 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At34 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At35 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At36 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At37 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At38 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At39 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At4 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At40 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At41 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At42 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At43 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At44 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At45 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At46 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At47 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At48 : C:\ProgramData\DXwGc1LV.exe_ -> FOUND
[TASK][SUSP PATH] At5 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At6 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At7 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At8 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[TASK][SUSP PATH] At9 : C:\ProgramData\DXwGc1LV.exe -> FOUND
[HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : AntiVirusDisableNotify (1) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : FirewallDisableNotify (1) -> FOUND
[HJ] HKLM\[...]\Wow6432Node\Security Center : UpdatesDisableNotify (1) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_TrackProgs (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FOLDER] U : C:\Windows\Installer\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\U --> FOUND
[ZeroAccess][FILE] n : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\n --> FOUND
[ZeroAccess][FILE] @ : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\@ --> FOUND
[ZeroAccess][FOLDER] U : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Users\Matthew\AppData\Local\{47b3213b-47d3-4c81-a3ba-ccfbc3c028e7}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini --> FOUND
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ Extern Hives: ¤¤¤
¤¤¤ Infection : ZeroAccess ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: WDC WD5000BPVT-22HXZT3 +++++
--- User ---
[MBR] e3bdf4cdfd3279ba40f17d7193c1c0e5
[BSP] a3c659d02ba4c3e274417b065c8d3dfd : Windows 7 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 18432 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 37750784 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 37955584 | Size: 458406 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[1].txt >>
RKreport[1].txt
Lets get a log of you machine:
STEP 1 : Run a scan with Combofix
Download ComboFix from one of the following locations:
COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
----------------------------------------------------------------
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
<ul>
<li>Close any open browsers.</li>
<li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
<>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
-----------------------------------------------------------------
How to run the Combofix scan :
Additional notes:
<ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>
<hr />
What's next?
Add the following logs to your next post (You can find here details on how to use the Attachment System):
1.Combofix log
2.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>
STEP 1 : Run a scan with Combofix
Please read and follow very carefully the below instructions
Download ComboFix from one of the following locations:
COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
----------------------------------------------------------------
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
<ul>
<li>Close any open browsers.</li>
<li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
<>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
-----------------------------------------------------------------
How to run the Combofix scan :
- Double click on ComboFix.exe & follow the prompts.
- Accept the disclaimer and allow to update if it asks
- When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Additional notes:
<ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>
<hr />
What's next?
Add the following logs to your next post (You can find here details on how to use the Attachment System):
1.Combofix log
2.Let me know if you had any problems with the above instructions and also <>let me know how things are running now!</>
Last edited:
That looks like some residual damanage from an infection.
Please follow the below steps:
STEP 1: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
STEP 2: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
STEP 3 Run a scan with OTL by OldTimer:
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>
<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>
<hr />
What's next?
Attach the following logs to your post (You can find here details on how to use the Attachment System):
1.OTL log
2.HitmanPro logs
3.ESET log
4.Let me know if you had any problems with the above instructions and also let me know how things are running now!
Please follow the below steps:
STEP 1: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
STEP 2: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
STEP 3 Run a scan with OTL by OldTimer:
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>
<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>
<hr />
What's next?
Attach the following logs to your post (You can find here details on how to use the Attachment System):
1.OTL log
2.HitmanPro logs
3.ESET log
4.Let me know if you had any problems with the above instructions and also let me know how things are running now!
Last edited:
Hitman Log:
The ESET scan was still scanning after 15 hours (169 infected files) and didn't look like it would end soon, so I cancelled it. Same for the OTL scan. Both were run in normal mode. Any suggestions to make them work faster or something?
Code:
HitmanPro 3.6.1.164
www.hitmanpro.com
Computer name . . . . : MATTHEW-PC
Windows . . . . . . . : 6.1.1.7601.X64/4
User name . . . . . . : Matthew-PC\Matthew
UAC . . . . . . . . . : Disabled
License . . . . . . . : Trial (28 days left)
Scan date . . . . . . : 2012-09-27 22:44:37
Scan mode . . . . . . : Normal
Scan duration . . . . : 14m 56s
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No
Threats . . . . . . . : 2
Traces . . . . . . . : 2
Objects scanned . . . : 16,233,164
Files scanned . . . . : 937,249
Remnants scanned . . : 14,235,799 files / 1,060,116 keys
Malware _____________________________________________________________________
C:\Users\Matthew\AppData\LocalLow\Playbryte\Assemblies\1\BrowserObjects.dll -> Quarantined
Size . . . . . . . : 204,800 bytes
Age . . . . . . . : 0.2 days (2012-09-27 17:35:12)
Entropy . . . . . : 5.7
SHA-256 . . . . . : 9523532C02C5894559D67013135FD2781D4D2438668480FA0095E216D40E2DCB
Product . . . . . :
Publisher . . . . : PlayBryte
Description . . . : PlayBryte
Version . . . . . : 1.1.0.0
Copyright . . . . :
> Ikarus . . . . . . : MSIL!IK
Fuzzy . . . . . . : 102.0
C:\Users\Matthew\AppData\LocalLow\Playbryte\Assemblies\1\Inline.dll -> Quarantined
Size . . . . . . . : 28,672 bytes
Age . . . . . . . : 0.2 days (2012-09-27 17:35:12)
Entropy . . . . . : 3.2
SHA-256 . . . . . : DC68251FDC2189A35A76265EF9C2EBB3B6922C18D317154F356ADB78A90270A7
Product . . . . . :
Publisher . . . . : PlayBryte
Description . . . : PlayBryte
Version . . . . . : 1.0.4520.17565
Copyright . . . . :
> Ikarus . . . . . . : Win32.SuspectCrc!IK
Fuzzy . . . . . . : 102.0The ESET scan was still scanning after 15 hours (169 infected files) and didn't look like it would end soon, so I cancelled it. Same for the OTL scan. Both were run in normal mode. Any suggestions to make them work faster or something?
Hey Jack, I actually ran an AVG scan and it deleted that specific file: crexv.ocx from my System32 of Windows folder, so no more pop-ups! 
. Unfortunately, now when I click the Start button and Windows button, nothing happens so I can't start my Start Menu. Also, open applications do not appear on my taskbar. Any clue what this means? Should I restore something?
. Unfortunately, now when I click the Start button and Windows button, nothing happens so I can't start my Start Menu. Also, open applications do not appear on my taskbar. Any clue what this means? Should I restore something?Recently browsing
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