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Windows Malware Removal Help & Support
Infected Laptop
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<blockquote data-quote="erbrma" data-source="post: 76088" data-attributes="member: 2550"><p>Hey Jack, I actually ran an AVG scan and it deleted that specific file: crexv.ocx from my System32 of Windows folder, so no more pop-ups! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite116" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" />. Unfortunately, now when I click the Start button and Windows button, nothing happens so I can't start my Start Menu. Also, open applications do not appear on my taskbar. Any clue what this means? Should I restore something?</p></blockquote><p></p>
[QUOTE="erbrma, post: 76088, member: 2550"] Hey Jack, I actually ran an AVG scan and it deleted that specific file: crexv.ocx from my System32 of Windows folder, so no more pop-ups! :D. Unfortunately, now when I click the Start button and Windows button, nothing happens so I can't start my Start Menu. Also, open applications do not appear on my taskbar. Any clue what this means? Should I restore something? [/QUOTE]
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