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Windows Malware Removal Help & Support
Infected with Security Protection (ROGUE) - Can't start in Safe Mode
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<blockquote data-quote="Jack" data-source="post: 19213" data-attributes="member: 1"><p><strong>RE: Just Join this forum and finding some help.. </strong></p><p></p><p>Lets check if you system is really clean,absence of symptoms does not mean that everything is clear..Please follow this step.</p><p></p><p><span style="font-size: 18px"><strong><span style="color: #FF0000">Scan with OTL:</span></strong></span></p><p></p><ol> <li data-xf-list-type="ol">Please <a href="http://oldtimer.geekstogo.com/OTL.exe" target="_blank">download OTL</a> and save it to your Desktop.</li> <li data-xf-list-type="ol">Right-click on OTL.exe and select Run as Administrator to start OTL.</li> <li data-xf-list-type="ol">Double click on <strong>OTL.exe</strong> to run it.</li> <li data-xf-list-type="ol">Under <strong>Output</strong>, ensure that <strong>Minimal Output</strong> is selected.</li> <li data-xf-list-type="ol">Under <strong>Extra Registry</strong> section, select <strong>Use SafeList</strong>.</li> <li data-xf-list-type="ol">Click the <strong>Scan All Users</strong> checkbox.</li> <li data-xf-list-type="ol">Click on <strong>Run Scan</strong> at the top left hand corner.</li> <li data-xf-list-type="ol">When done, two Notepad files will open.<ul> <li data-xf-list-type="ul"><strong>OTListIt.txt</strong> <-- <em>Will be opened</em></li> <li data-xf-list-type="ul"><strong>Extra.txt</strong> <-- <em>Will be minimized</em></li> </ul></li> <li data-xf-list-type="ol">Please post the contents of these 2 Notepad files in your next reply.</li> </ol><p></p><p>When completed the above, please post back :</p><p>Both OTL logs. <-- Post them individually please, IE: one Log per post/reply.</p></blockquote><p></p>
[QUOTE="Jack, post: 19213, member: 1"] [b]RE: Just Join this forum and finding some help.. [/b] Lets check if you system is really clean,absence of symptoms does not mean that everything is clear..Please follow this step. [SIZE=5][b][color=#FF0000]Scan with OTL:[/color][/b][/SIZE] [list=1][*]Please [url=http://oldtimer.geekstogo.com/OTL.exe]download OTL[/url] and save it to your Desktop. [*]Right-click on OTL.exe and select Run as Administrator to start OTL. [*]Double click on [b]OTL.exe[/b] to run it. [*]Under [b]Output[/b], ensure that [b]Minimal Output[/b] is selected. [*]Under [b]Extra Registry[/b] section, select [b]Use SafeList[/b]. [*]Click the [b]Scan All Users[/b] checkbox. [*]Click on [b]Run Scan[/b] at the top left hand corner. [*]When done, two Notepad files will open. [list][*][b]OTListIt.txt[/b] <-- [i]Will be opened[/i] [*][b]Extra.txt[/b] <-- [i]Will be minimized[/i][/list][*]Please post the contents of these 2 Notepad files in your next reply.[/list] When completed the above, please post back : Both OTL logs. <-- Post them individually please, IE: one Log per post/reply. [/QUOTE]
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