Internet Crashes and Computer won't shut down properly.

[x2012ari]

Internet tends to crash after about 5-10 minutes. Only way to get internet working again is to restart computer. However, after internet crash, computer will not properly shut down and the only way to shut it down is to hold the power button.

I have system restored to date one week before symptoms started. I have also run multiple scans (MalwareBytes, AVG, SuperAntiSpyware, Spybot search and destroy)

 

[TwinHeadedEagle]

Hello,

Is this company/business computer?

 

[x2012ari]

Hi,

No this is my personal laptop

 

[TwinHeadedEagle]

Download WhoCrashed from here:
http://www.resplendence.com/download/whocrashedSetup.exe

This program will try to verify the analysis, which is the cause of driver error.
Note: This program requires installation.


Double-click to start the installation, and click Next .

• Check I accept the agreement and then the Next .
  The program install to that location, and under that name by the program you offer.
• Click Next and in the next window, click Next
• Check Create a Desktop Icon and then click Next and then Install .
  
  
  
  After you've installed WhoCrashed program, run it.
  
  Note: If you get message that it look like this:
  
  
  
  Click Download the requested file from the Microsoft site now and wait for the process to
  download additional files and installation is complete.
  
  
  
  
  >> When the program starts, click Analyze .
  When scanning is done,click OK .
  
• Right-click on the area of the page with the report and select Select All, .
• Right-click on the area of the page with the report and select copy
• Open a new Notepad and select past to copy the contents of the logo in the notepad.

Now you can close the program.

Please attach here notepad with that logreport.

 

[x2012ari]

Thanks for helping!

 

[TwinHeadedEagle]

Can you upload this file?

C:\WINDOWS\Minidump\120116-12140-01.dmp

You can upload it here:

Zippyshare.com - Free File Hosting

 

[x2012ari]

http://www103.zippyshare.com/v/mVEpAvmh/file.html