Internet Explorer update malware

[David Biggs]

Well it started about a month ago and I just used my other computer because I didn't have the time to try and fix it. But It started by saying I needed to update my Flash Player Pro and wouldn't let me use google or youtube. It would let me go to other sites though. Now It doesn't do Flash Player Pro but it says that I need to update my Internet Explorer but I am using Firefox.

 

[TwinHeadedEagle]

Hi,


I noticed you have more than one antivirus installed. Only one is optimal. Choose whether to uninstall AVG or Norton.



Then, try to reset your router and let me know if it fixed your problem.

 

[David Biggs]

Alright I deleted one of the Antivirus and I reset my router. I still have the problem.

 

[TwinHeadedEagle]

You sure you did reset it proper way?

 

[David Biggs]

what is the proper way to reset it?

 

[TwinHeadedEagle]

You nees to restore its configuration to factory defaults? Tell me how you did it?