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Windows Malware Removal Help & Support
Internet unable to connect after using Malwarebytes?
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<blockquote data-quote="TheSettingSunn" data-source="post: 449512" data-attributes="member: 45088"><p>My friend got a really bad virus from trying to download a game, so i installed Malwarebytes, ran a scan to delete the virus. After the scan, she clicked to the delete the virus files, but now her internet is unable to connect. </p><p></p><p>I'm not sure how to post the FRST scan log if she's not able to connect to the internet to download the file as well? so i'm guessing this requires some usb transfering, but would like to ask to make sure it does before we get started.</p></blockquote><p></p>
[QUOTE="TheSettingSunn, post: 449512, member: 45088"] My friend got a really bad virus from trying to download a game, so i installed Malwarebytes, ran a scan to delete the virus. After the scan, she clicked to the delete the virus files, but now her internet is unable to connect. I'm not sure how to post the FRST scan log if she's not able to connect to the internet to download the file as well? so i'm guessing this requires some usb transfering, but would like to ask to make sure it does before we get started. [/QUOTE]
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