- Apr 13, 2013
- 3,224
Umbra- on the other hand they could just use Comodo Endpoint...
Is anybody here using AppGuard in an enterprise environment?
- Thread starter Amelith Nargothrond
- Start date
- Status
- Nov 17, 2016
- 1,242
- Mar 22, 2017
- 587
I already use Avira (and other stuff) in places where an app firewall is not applicable, but those places are not that enterprise level companies
- Jul 7, 2016
- 339
One of my clients had a few instances of AppGuard on their machines, but we had a few issues and their support was not only slow to respond but also kind of unhelpful. Asking us to power cycle after 2 days of waiting isn't acceptable. Like you don't think we tried that already?
Aside from that it was decent. Client ended up going the restore on reboot route with Reboot Restore Rx Pro which has helped keep the machines clean.
If I were to make a call, I'd pass. As much as it's a good program, enterprise needs support and when you take a while to respond that's lots of time wasted for an organization. Consumer is fine like you just sit and watch netflix till it's resolved but companies can't do that.
Aside from that it was decent. Client ended up going the restore on reboot route with Reboot Restore Rx Pro which has helped keep the machines clean.
If I were to make a call, I'd pass. As much as it's a good program, enterprise needs support and when you take a while to respond that's lots of time wasted for an organization. Consumer is fine like you just sit and watch netflix till it's resolved but companies can't do that.
- Mar 22, 2017
- 587
- Jul 7, 2016
- 339
App Guard or RRRX PRo? App Guard doesn't as far as I saw, it was all included in the price. RRRX Pro does.
ROFL!
Damn CS, you just almost killed me, i was eating a donut and you made me swallow it the wrong way
- Mar 22, 2017
- 587
Thanks @TerrakionSmash , but i wasn't looking for a replacement
Although Comodo was recommended by many others, and they also have a trial version. I am interested in any security products that could help me now or in the future, but i guess on another thread.
I only bought security certificates from Comodo because they were cheap and trusted enough for what i needed them, but their interface/support was horrible and i looked elsewhere for cheap certificates. On the same reasoning, i did not took the time to test their newer security products. I tested their AV solutions a long time ago.
- Mar 1, 2014
- 1,708
@Amelith Nargothrond
Why don't you ask for a demo of AppGuard Enterprise, as @Lockdown suggested? In that way, you'll be able to test it for your company.
Why don't you ask for a demo of AppGuard Enterprise, as @Lockdown suggested? In that way, you'll be able to test it for your company.
- Mar 22, 2017
- 587
@Amelith Nargothrond
Why don't you ask for a demo of AppGuard Enterprise, as @Lockdown suggested? In that way, you'll be able to test it for your company.
This would be an idea, but i'm not the demo kind of guy. Demos have a tendency to brainwash and avoid certain issues the product might have. So i will stick to the "try before you buy", and if the client wants a demo, i will do the demo first, then we can arrange something with the developing company's representative.
For my company, i have completely different rules, don't need an app firewall. My people have intensive training and good knowledge, they can take care for themselves and their PCs. If not, they know they are responsible for their actions.
- Feb 21, 2017
- 613
Avira Business Antivirus and Security SolutionsI already use Avira (and other stuff) in places where an app firewall is not applicable, but those places are not that enterprise level companies
Is for enterprise
- Mar 22, 2017
- 587
That's what i'm using
But Avira's support is also mediocre, let's say at most decent. Fast enough, but mediocre.
- Feb 21, 2017
- 613
I should still use it as avira is one of the best,That's what i'm using
But Avira's support is also mediocre, let's say at most decent. Fast enough, but mediocre.
but if you want to switch you can take a look at
Check Point Software
Edit: Wich sort of support do u think is not really good? ( phone email live chat etc )
Last edited:
- Mar 22, 2017
- 587
Failing to provide a reasonable fix in a reasonable time for an issue they have admitted they had for a while (after talking to the support guy, logs, etc), issue that they could easily reproduce. I did, everywhere were the agent was installed, it was not an on premise specific issue. Still, after they come up with a possible fix, they didn't verify it, otherwise i cannot explain why it was not actually fixed on my end, after applying the fix, again and again and again...
- Feb 21, 2017
- 613
Hmm... they should be doing better as my experience is verry good with support
- Mar 22, 2017
- 587
Hmm... they should be doing better as my experience is verry good with support
It was my only escalated to the support issue.
Btw, my issue is still not fixed, after many updates. Not being a critical issue, i had to use a workaround. That workaround is a little bit risky, acceptable at most, but risky.
Otherwise, a great product
- Feb 21, 2017
- 613
Then just keep using it?It was my only escalated to the support issue.
Btw, my issue is still not fixed, after many updates. Not being a critical issue, i had to use a workaround. That workaround is a little bit risky, acceptable at most, but risky.
Otherwise, a great product
- Mar 22, 2017
- 587
- Feb 21, 2017
- 613
Contact support again and say you are not happy with the service?Until something better (for my preferences) comes up, i will
- Status
Similar threads
