- Dec 16, 2012
- 481
I ordered BeyondSync and when I installing F-Secure IS and Zemana Antimalware Pro warns of malicious program.
Is it a false warning or is my PC infected?
Is it a false warning or is my PC infected?
Is BeyondSync malware?
- Thread starter nastavnikhe
- Start date
Please provide comments and solutions that are helpful to the author of this topic.
- Status
Have you uploaded it to VirusTotal? Due to the lack of explanation I cannot help.
Last edited by a moderator:
- Jan 8, 2011
- 22,361
You bought software online, without checking it's reviews?
It looks legitimate, but have you contacted F-Secure or Zemana to verify it's in fact a FP? Or check with VirusTotal results?
It looks legitimate, but have you contacted F-Secure or Zemana to verify it's in fact a FP? Or check with VirusTotal results?
- Dec 16, 2012
- 481
- Dec 16, 2012
- 481
Hello,
The file is safe. You just have to look because I think the installer install a toolbar. But the file is safe
- Dec 16, 2012
- 481
Thank you for contacting F-Secure.
Kindly follow these steps to submit the file from BeyondSync so that we can examine it;
Step 1: Please visit the link below;
Submit A Sample | F-Secure Labs
Step 2: Click on File Sample and select the file by clicking on Browse
Step 3: Tick the box that says : " I want to give more details about this sample and to be notified of the analysis results "
Step 4: Enter your contact details (Name and email)
Step 5: Choose the Sample type as Malicious file
Step 7: Enter the problem details (Subject and description)
Step 8: Enter the verification code and click on Submit Sample file.
Once we receive the file we will proceed to examine it.
We will notify you once we have an update.
Technical Support Engineer
F-Secure Corporation
Kindly follow these steps to submit the file from BeyondSync so that we can examine it;
Step 1: Please visit the link below;
Submit A Sample | F-Secure Labs
Step 2: Click on File Sample and select the file by clicking on Browse
Step 3: Tick the box that says : " I want to give more details about this sample and to be notified of the analysis results "
Step 4: Enter your contact details (Name and email)
Step 5: Choose the Sample type as Malicious file
Step 7: Enter the problem details (Subject and description)
Step 8: Enter the verification code and click on Submit Sample file.
Once we receive the file we will proceed to examine it.
We will notify you once we have an update.
Technical Support Engineer
F-Secure Corporation
- Dec 16, 2012
- 481
Hello,
Thank you for your submission.
The file you submitted is indeed clean.
A database update will be released to resolve this issue.The false positive you experienced is caused by our proactive detection engine. In case you got an alert popup for a clean application, you might want to allow its execution manually.
If you are getting the "Suspicious:W32/Malware!Gemini" alert during the manual system scan or from the VirusTotal website, you might want to disable the Advanced Heuristics feature. And if certain applications are crashing or you are unable to start those applications, you might want to disable the Advanced Process Monitoring feature.
Additional information and instructions for tuning up the heuristic scanning engine can be found here:
Suspicious:W32/Malware!Gemini Description | F-Secure Labs
We apologize for any inconveniences that this false positive may have brought you. Should you have further questions, please do not hesitate to contact us again.
Best regards
Malware Analyst
F-Secure Security Labs
Thank you for your submission.
The file you submitted is indeed clean.
A database update will be released to resolve this issue.The false positive you experienced is caused by our proactive detection engine. In case you got an alert popup for a clean application, you might want to allow its execution manually.
If you are getting the "Suspicious:W32/Malware!Gemini" alert during the manual system scan or from the VirusTotal website, you might want to disable the Advanced Heuristics feature. And if certain applications are crashing or you are unable to start those applications, you might want to disable the Advanced Process Monitoring feature.
Additional information and instructions for tuning up the heuristic scanning engine can be found here:
Suspicious:W32/Malware!Gemini Description | F-Secure Labs
We apologize for any inconveniences that this false positive may have brought you. Should you have further questions, please do not hesitate to contact us again.
Best regards
Malware Analyst
F-Secure Security Labs
- Status
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