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Issues with PCeCU removal
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<blockquote data-quote="kuttus" data-source="post: 102051" data-attributes="member: 2676"><p>Okay. No problem, we can fix it... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Start the computer back to safe mode and follow this steps...</p><p></p><p></p><p><span style="font-size: 15px">STEP 1 : Run a scan with Kaspersky TDSSKiller</span></p><p><ol></p><p> <li>Download Kaspersky TDSKiller from the below link.</p><p><<strong>><a title="External link" href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" rel="external">KASPERKSY TDSSKILLER DOWNLOAD LINK</a></<strong>> <em>(This link will automatically download Kaspersky TDSSKiller on your computer)</em></strong></strong></p><p><strong><strong></li></strong></strong></p><p><strong><strong> <li>Double-click on <<strong>>TDSSKiller.exe</<strong>> to run the application.</strong></strong></strong></strong></p><p><strong><strong><strong><strong><img src="http://img4.imageshack.us/img4/1907/tdss1.png" alt="Posted Image" /></li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Click <<strong>>Change parameters</<strong>></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><img src="http://img593.imageshack.us/img593/288/tdss2.png" alt="Posted Image" /></li></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <li>Check the boxes next to <<strong>>Verify Driver Digital Signature</<strong>> and <<strong>>Detect TDLFS file system</<strong>>, then click <<strong>>OK</<strong>></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://img521.imageshack.us/img521/1456/tdss3.png" alt="Posted Image" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click on the <<strong>>Start Scan</<strong>> button to begin the scan and wait for it to finish.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><<strong>>NOTE:</<strong>> Do not use the computer during the scan!</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>During the scan it will look similar to the image below:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://img6.imageshack.us/img6/9136/tdss4.jpg" alt="Posted Image" /></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>When it finishes, you will either see a report that no threats were found like below:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://img696.imageshack.us/img696/9898/tdss5.jpg" alt="Posted Image" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>If no threats are found at this point, just click the <<strong>>Report</<strong>> selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If any infection or suspected items are found, you will see a window similar to below:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://img854.imageshack.us/img854/905/tdss7.jpg" alt="Posted Image" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If you have files that are shown to fail <em>signature check</em> do not take any action on these. Make sure you select <<strong>>Skip</<strong>>. I will tell you what to do with these later. They may not be issues at all.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If <em>Suspicious objects</em> are detected, the default action will be Skip. Leave the default set to Skip.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>If <em>Malicious objects</em> are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Make sure that <<strong>>Cure</<strong>> is selected. <<strong>>VERY IMPORTANT!</<strong>> - If <em>Cure</em> is not available, please choose <<strong>>Skip</<strong>> instead. <strong>DO NOT</strong> choose Delete unless instructed to do so.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Click <<strong>>Continue</<strong>> to apply selected actions.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>A reboot may be required to complete disinfection. A window like the below will appear:</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><img src="http://img828.imageshack.us/img828/4812/tdss6.jpg" alt="Posted Image" /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Reboot immediately if TDSSKiller states that one is needed.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like <<strong>>TDSSKiller.2.1.1_2.12.2012_14.17.04_log.txt</<strong>> which is based on the program version # and date and time run.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Attach this log to your next reply.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ol></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Please run the following utility so that I can get a log of your system...</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="font-size: 15px">STEP 2 : Run a scan with Combofix</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p style="text-align: center"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: #FF0000"><strong>Please read and follow very carefully the below instructions</strong></span></p><p></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Download <strong>ComboFix</strong> from one of the following locations: </strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><a href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" target="_blank"><strong>COMBOFIX DOWNLOAD LINK #1</strong></a> <em>(This link will automatically download Combofix on your computer)</em></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><a href="http://www.forospyware.com/sUBs/ComboFix.exe" target="_blank"><strong>COMBOFIX DOWNLOAD LINK #2</strong></a> <em>(This link will automatically download Combofix on your computer)</em></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>----------------------------------------------------------------</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red">VERY IMPORTANT !!! </span>Save ComboFix.exe to your <strong>Desktop </strong> </strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p> <strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Close any open browsers.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><<strong>>Very Important!</<strong>> Temporarily <<strong>>disable</<strong>> your <<strong>>anti-virus</<strong>>, <<strong>>script blocking</<strong>> and any <<strong>>anti-malware</<strong>> real-time protection <em><<strong>>before</<strong>></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong> <li><<strong>>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</<strong>>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. </strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></ul></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>-----------------------------------------------------------------</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><u><strong>How to run the Combofix scan : </strong></u></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><ol> <li data-xf-list-type="ol"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Double click on <strong>ComboFix.exe</strong> & follow the prompts.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ol"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Accept the disclaimer and allow to update if it asks</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ol"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>When finished, it shall produce a log for you.<strong> <br /> [*]Please include the C:\ComboFix.txt in your next reply.</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></li> </ol><p></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red">Additional notes:</span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red"><ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red"><li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red"><li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red"></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><span style="color: red"></span></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><hr /></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p></blockquote><p></p>
[QUOTE="kuttus, post: 102051, member: 2676"] Okay. No problem, we can fix it... :) Start the computer back to safe mode and follow this steps... [SIZE=4]STEP 1 : Run a scan with Kaspersky TDSSKiller[/SIZE] <ol> <li>Download Kaspersky TDSKiller from the below link. <[b]><a title="External link" href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" rel="external">KASPERKSY TDSSKILLER DOWNLOAD LINK</a></[b]> <em>(This link will automatically download Kaspersky TDSSKiller on your computer)</em> </li> <li>Double-click on <[b]>TDSSKiller.exe</[b]> to run the application. <img src="http://img4.imageshack.us/img4/1907/tdss1.png" alt="Posted Image" /></li> <li>Click <[b]>Change parameters</[b]> <img src="http://img593.imageshack.us/img593/288/tdss2.png" alt="Posted Image" /></li> <li>Check the boxes next to <[b]>Verify Driver Digital Signature</[b]> and <[b]>Detect TDLFS file system</[b]>, then click <[b]>OK</[b]> <img src="http://img521.imageshack.us/img521/1456/tdss3.png" alt="Posted Image" /></li> <li>Click on the <[b]>Start Scan</[b]> button to begin the scan and wait for it to finish. <[b]>NOTE:</[b]> Do not use the computer during the scan!</li> <li>During the scan it will look similar to the image below: <img src="http://img6.imageshack.us/img6/9136/tdss4.jpg" alt="Posted Image" /></li> <li>When it finishes, you will either see a report that no threats were found like below: <img src="http://img696.imageshack.us/img696/9898/tdss5.jpg" alt="Posted Image" /> If no threats are found at this point, just click the <[b]>Report</[b]> selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.</li> <li>If any infection or suspected items are found, you will see a window similar to below: <img src="http://img854.imageshack.us/img854/905/tdss7.jpg" alt="Posted Image" /> <ul> <li>If you have files that are shown to fail <em>signature check</em> do not take any action on these. Make sure you select <[b]>Skip</[b]>. I will tell you what to do with these later. They may not be issues at all.</li> <li>If <em>Suspicious objects</em> are detected, the default action will be Skip. Leave the default set to Skip.</li> <li>If <em>Malicious objects</em> are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects Make sure that <[b]>Cure</[b]> is selected. <[b]>VERY IMPORTANT!</[b]> - If <em>Cure</em> is not available, please choose <[b]>Skip</[b]> instead. [b]DO NOT[/b] choose Delete unless instructed to do so.</li> </ul> </li> <li>Click <[b]>Continue</[b]> to apply selected actions.</li> <li>A reboot may be required to complete disinfection. A window like the below will appear: <img src="http://img828.imageshack.us/img828/4812/tdss6.jpg" alt="Posted Image" /> Reboot immediately if TDSSKiller states that one is needed.</li> <li>Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like <[b]>TDSSKiller.2.1.1_2.12.2012_14.17.04_log.txt</[b]> which is based on the program version # and date and time run.</li> <li>Attach this log to your next reply.</li> </ol> <hr /> Please run the following utility so that I can get a log of your system... [SIZE=4]STEP 2 : Run a scan with Combofix[/SIZE] [CENTER][color=#FF0000][b]Please read and follow very carefully the below instructions[/b][/color][/CENTER] Download [b]ComboFix[/b] from one of the following locations: [url=http://download.bleepingcomputer.com/sUBs/ComboFix.exe][b]COMBOFIX DOWNLOAD LINK #1[/b][/url] [i](This link will automatically download Combofix on your computer)[/i] [url=http://www.forospyware.com/sUBs/ComboFix.exe][b]COMBOFIX DOWNLOAD LINK #2[/b][/url] [i](This link will automatically download Combofix on your computer)[/i] ---------------------------------------------------------------- [color=red]VERY IMPORTANT !!! [/color]Save ComboFix.exe to your [b]Desktop [/b] <ul> <li>Close any open browsers.</li> <li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. <[b]>Very Important!</[b]> Temporarily <[b]>disable</[b]> your <[b]>anti-virus</[b]>, <[b]>script blocking</[b]> and any <[b]>anti-malware</[b]> real-time protection <em><[b]>before</[b]></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li> <li><[b]>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</[b]>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li> </ul> ----------------------------------------------------------------- [u][b]How to run the Combofix scan : [/b][/u] [list=1][*]Double click on [b]ComboFix.exe[/b] & follow the prompts. [*]Accept the disclaimer and allow to update if it asks [*]When finished, it shall produce a log for you.[b] [*]Please include the C:\ComboFix.txt in your next reply.[/b] [/list] [b][color=red]Additional notes: <ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li> <li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li> <li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol> [/color][/b] <hr />[/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b][/b] [/QUOTE]
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