It got me too, dllhost.exe com surrogate help needed please

SFnew

New Member
Thread author
Verified
Nov 2, 2014
21
Wait a second, I didn't follow your instructions; I didn't check those boxes. Will run again
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Please download Zoek tool by Smeenk (
Zoek_icon.png
) from here and save it to your Desktop.
Unpack the archive...
  • Close any open browsers and temporarily disable your AntiVirus program. (if it is necessary)
    If you are unsure how to do this please read this or this Instruction.
  • Double click on zoek.exe to run the tool. Please wait while the tool does not start...
  • Copy the text present inside the code box below and paste it into the large window in the zoek tool:

    Code:
    emptyfolderscheck;delete
    iedefaults;
    autoclean;
    emptyclsid;
    ipconfig /flushdns >> %temp%\log.txt;b
    ipconfig /flushdns;b

  • Click on
    Run%20Script%20by%20zoek.png
    button.
    Please wait until a logreport will open (this can be after reboot)
  • Save notepad to your Desktop and attach here zoek-results.log
    Note: It will also create a log in the C:\ directory named "zoek-results.log"
 

SFnew

New Member
Thread author
Verified
Nov 2, 2014
21
Also, I was unable to locate where TDSS was installed so I hit the downloaded app again. Can you clue me in to where it may be installed?
 

SFnew

New Member
Thread author
Verified
Nov 2, 2014
21
2nd TDSS log file attached.
 

Attachments

  • TDSSKiller.3.0.0.41_03.11.2014_07.51.20_log.txt
    190.8 KB · Views: 23

SFnew

New Member
Thread author
Verified
Nov 2, 2014
21
PC seems fine, running nice and fast. However, I'm still unable to initiate any downloads from IE, only Firefox.
 

argus

Former MalwareTips Staff
Verified
Apr 24, 2014
3,395
Maybe reinstall IE, or use Firefox.



It is necessary to uninstall ComboFix :
  • Click Start (or
    VistaStartButton.png
    ) then Run.


    On Windows7 or Vista you may use Start Search field if Run is not available.
  • In the line of text type in (Copy) the following:

    Code:
    ComboFix /Uninstall
    Note that there is a space between " ComboFix " and " /Uninstall " .
  • then click OK (or press Enter ).





================================






The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
checkmark.png
Remove disinfection tools
checkmark.png
Create registry backup
checkmark.png
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
 

SFnew

New Member
Thread author
Verified
Nov 2, 2014
21
The reset worked; able to download in IE.

Thanks a million Mr. argus. I definitely owe you a beer...or 24... :)

My next step will be to follow your guides on safeguarding and maintenance.

This site is a lifesaver. Now I can work today!

Have a great day!
 

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