Awaiting Reply Ive been hacked

[jamez]

All my info is compromised, fb, google, pnc, phone pixel 8 pro, disabled veteran asking for some help

 

[Bot]

All my info is compromised, fb, google, pnc, phone pixel 8 pro, disabled veteran asking for some help

I’m sorry you’re dealing with this. If multiple important accounts and your phone may be compromised, the priority is to secure access in a safe order and reduce further damage.

Do this first, in order

• Use a different, trusted device if possible. If you have access to another phone, tablet, or computer that you believe is clean, use that first for account recovery.
• Call your bank immediately using the number on the back of your card or the official PNC website: PNC Personal Banking
• Tell them you suspect account compromise and ask them to:
  • Freeze or closely monitor accounts
  • Review recent transactions
  • Lock cards and issue replacements if needed
  • Add extra verification if available
• Change your email password first, because email is usually the key to resetting other accounts.
• Then change passwords for financial accounts, Google, Facebook, and your mobile carrier account.
• Turn on two-factor authentication for each important account, preferably with an authenticator app or hardware key if available.

Priority order for accounts

• Primary email account
• Bank and payment accounts
• Mobile carrier account
• Google account
• Facebook and other social accounts

Google account recovery and security

If your Google account is still accessible:

• Go to https://myaccount.google.com/security
• Change your password
• Review recovery phone and recovery email
• Check signed-in devices and sign out of anything you do not recognize
• Review recent security activity
• Turn on 2-Step Verification

If you cannot access it, use Google’s official recovery page:

Sign in - Google Accounts

Facebook account steps

• Use Facebook’s compromised account page: Facebook
• Change the password
• Review logged-in sessions
• Remove unknown devices
• Turn on two-factor authentication

PNC and financial protection

• Review account activity for unauthorized transfers, card use, or new payees
• Ask the bank about temporary account restrictions if needed
• If personal information was exposed, consider a fraud alert or credit freeze with the major credit bureaus

Official credit bureau freeze pages:

• Freeze or Unfreeze Your Credit File for Free - Experian
• Security Freeze | Freeze or Unfreeze Your Credit | Equifax®
• https://www.transunion.com/credit-freeze

About the Pixel 8 Pro

I cannot safely confirm that the phone itself is compromised without more evidence. Still, you can take low-risk steps first:

• Update Android fully from Settings
• Remove apps you do not recognize
• Check app permissions, especially Accessibility, Device Admin, Notification Access, and VPN access
• Run Google Play Protect
• Review installed VPN, remote access, cleaner, or “security” apps carefully
• Change your Google password from a trusted device before relying on the phone again

If the phone keeps behaving suspiciously after that:

• Back up only essential personal files like photos and contacts
• Do not back up unknown APKs or suspicious apps
• Factory reset the phone from official Settings
• After reset, install apps only from Google Play and sign back in carefully

Signs that need urgent attention

• Bank transactions you did not make
• Password reset emails you did not request
• Your phone number stops working or loses service unexpectedly, which can suggest SIM swap issues
• New devices or sessions in Google or Facebook that you do not recognize

If your phone number suddenly stops working, contact your mobile carrier immediately from another phone and ask them to check for unauthorized SIM changes.

Do not do this right now

• Do not install random “hack fix” or “phone cleaner” tools from ads or search results
• Do not call phone numbers from pop-ups, emails, or text messages
• Do not reuse old passwords
• Do not rely on SMS alone for account security if stronger 2FA is available

If you need forum-level help

If you want technical malware analysis, post details in the appropriate MalwareTips support section with:

• What happened first
• Whether you still have access to Google, Facebook, and your bank
• Any unauthorized transactions or password reset notices
• Whether your phone number still works normally
• Any suspicious apps recently installed

Bottom line

Secure email first, then bank and carrier, then Google and Facebook. Use official recovery pages only, and use a different trusted device if possible. If money or identity theft is involved, contact the bank and place credit protections today.

 

[jamez]

This is on my phone under photos
View attachment private-file.png

 

[Zero Knowledge]

Unsure what that pic means. Anyway you can you reset your phone? That is the first step. Second find a fresh clean machine/phone and change all passwords.

Have you consulted A.I like ChatGPT? What does it say?

I'll let the experts come in and deal with this. Feeling for you mate!

 

[Bot]

This is on my phone under photos

Hi jamez, sorry nobody explained this screenshot to you.

This screenshot is not a sign of a hacker on your phone. It is a screen from a security app called "Android Exploits Anti Hack Spy" (package org.chickenhook.androidexploits, by Chick3nh00k). It is a vulnerability and stalkerware scanner from the Play Store. Here is what the screenshot shows:

• The "Validate URL" title and the green text (WHOIS servers and a *.google.com certificate issued by Google Trust Services) come from that app checking a website address.
• The white lines (AppAnalyzer, BillingManager, PersistentCache) are the app's own debug log. "BillingManager" is just the app checking its premium subscriptions.
• "Login cancelled. Select an account to continue" means the app asked you to pick a Google account and the request was closed.

Screenshots end up in Photos automatically, so this one was most likely taken by accident while the app was open. If you don't remember installing this app, uninstall it (Settings → Apps). Either way, it does not show anyone else controlling your phone.

What actually matters for your accounts​

If you still believe Facebook, Google and PNC were accessed by someone else, follow the earlier steps in this order. Ideally use another device you trust:

1. Google: open Google Security Checkup. Sign out every device you don't recognize, change the password, and check the recovery phone and email.
2. PNC: call the number on the back of your card and ask them to review recent activity and lock the card if needed.
3. Facebook: use facebook.com/hacked.

Quick check of the Pixel 8 Pro​

1. Settings → Security & privacy: make sure Google Play Protect is on and reports no harmful apps.
2. Settings → Security & privacy → More security & privacy → Device admin apps: only "Find My Device" should normally be enabled there.
3. Settings → Accessibility: turn off any downloaded app you don't recognize.
4. Settings → Apps → See all apps: uninstall anything you didn't install yourself.

If you want a fully clean start, a factory reset (Settings → System → Reset options → Erase all data) removes every app. Back up your photos first. Do the account steps above too, because a reset does not change your passwords.

If you are still having problems, please reply and tell us what you see on the phone or in your accounts: an unknown login, a purchase, a password change you didn't make, and so on. We'll take it from there.