Hi Kaspersky 2018 does not automatically update and support is not at all responsive to these problems
Kaspersky 2018 does not update automatically
- Thread starter ras74
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- Apr 28, 2015
- 9,085
Hi, explain better Your issue: desktop or laptop? exact version of Kaspersky product (included patches) ?
desktop 18.0.0.405 patches d
But Kaspersky's support is too weak and unrelated answers to solve
- Apr 28, 2015
- 9,085
- Apr 28, 2015
- 9,085
Please try this workaround: go to Kaspersky Settings – Additional – Update – Select update source – Add – add this http : // 130.117.190.141 (without spaces) as a source, click “OK”. Right-click “Kaspersky Update Servers” and select "Disable".
- Apr 1, 2017
- 1,805
Ye the same problem here ( just tried the last beta last night).
Changed the Dns=didnt work
Used vpn=didnt work
Updated manully=didnt work!
Changed the Dns=didnt work
Used vpn=didnt work
Updated manully=didnt work!
Hello, not one of these, and I'm not even automatically updating it until I did it manually.
- Apr 1, 2017
- 1,805
So keep updating it manually!anyway it doesn't matter because the Kasper sky cloud is strong and you don't even need signature
- Mar 17, 2014
- 575
The Kaspersky tech support is the worst in the world. I had the same problem and someone on the support forum asked me to open a support ticket. I did exactly that, and after a week or so with those incompetent ignorant fools continuously asking me to provide GSI and Update logs, I was consequently given the solution: "please, reinstall your application!" It was ultimately so frustrating for me that I had to close the ticket knowing I won't get the desired result.
Anyway, coming to your problem, I fixed it with the update server address: hxxp://130.117.190.141/ (replace xx with tt).
Anyway, coming to your problem, I fixed it with the update server address: hxxp://130.117.190.141/ (replace xx with tt).
- Apr 28, 2015
- 9,085
We can't say in general KL Support is the worst, since there is not only "1 Support Team" but many Supports ones depending on the countries and countries regions assigned, and of course the issue maybe escalated to Moscow, then Your case will be checked by the main Russian Tech Support
So We can conclude that there are some KL Supports, depending on the countries/world regions that are not so good
So We can conclude that there are some KL Supports, depending on the countries/world regions that are not so good
My poor Kaspersky Support I opened the ticker for the problem that was created, but without closing my problem, the ticket was closed.We can't say in general KL Support is the worst, since there is not only "1 Support Team" but many Supports ones depending on the countries and countries regions assigned, and of course the issue maybe escalated to Moscow, then Your case will be checked by the main Russian Tech Support
So We can conclude that there are some KL Supports, depending on the countries/world regions that are not so good
The last answer was, without solving the problem, the ticketing was closed
Thank you for contacting Kaspersky Lab Technical Support. I apologize for the issue that you have been having, and I want to help you to get this solved.
Please let us know if you need further assistance.
Have a great day!
- Mar 17, 2014
- 575
@harlan4096 That wasn't the first time I experienced their bullshit. They are always clueless and all they do is just copy/paste same stuff over and over again.. They are the worst in the world!
- Mar 17, 2014
- 575
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