Although it's grey it's working,no worries i tested it.In the latest version of Chrome 72, I installed the Kaspersky Browser Extension, and it does not seem to work. See images below.
It only works within the latest version of Firefox where you can right click it, and it will show options and statistics, as well as turn green with a check mark inside.
I sent this info plus the attached screenshots to Kaspersky Tech Support, and all they keep asking me for are screenshots of the error message.
Am I imagining the problem? They cannot figure out the issue just by the screenshots. The problem has also been posted on the Kaspersky Forum in the past:
I tried the suggestions. They did not work. Is Kaspersky Tech Support declining?
Any suggestions? Appreciated.